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SOLVED - SLV crashes after I log in - all forum solutions
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Question
Mia Lowtide
Hello all!
As in the topic I have a huge problem. My SL Viewer crashes every time a few seconds after I log in. I read through the forum but none of the solutions helped me.
I haven't played SL for a half of year. Previously i played on the same computer with the same internet connection. I needed a breake so I uninstalled the SLV. Lately I wanted to play again so I downloaded and installed the latest version of the SLV from the site. But as I wrote - it crashes every time.
Beneath I post my PC info and the solutions that I already tried. Maybe I missed something?
PLEASE HELP!!
*sorry for my spelling mistakes - english is my second language :)
PC info
Windows 7 Home Professional
Notebook HP Pavilion dv6-6150ew QA944EA
Processor Intel Core i5-2410M [MHz] 2300
RAM 7,9 GB
Hard drive 500 GB
1366 x 768
AMD Radeon HD 6770M 2GB
Free memory 68 GB
Internet connection 1 MB
Information from the SLV ABOUT SECOND LIFE
Second Life 3.5.3 (276452) May 24 2013 02:06:23 (Second Life Release)
Release Notes
CPU: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (2294.88 MHz)
Memory: 8140 MB
OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: AMD Radeon HD 6700M Series
Windows Graphics Driver Version: 8.15.0010.2291
OpenGL Version: 4.2.12337 Compatibility Profile Context 13.101.0.0
libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU v7.0
Audio Driver Version: FMOD Ex 4.44.12
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Built with MSVC version 1600
Tried solutions that I found on this forum
1) Downloaded the latest version of SLV. Two reinstallations.
2) I reset my router.
3) Checked for the latest drivers update for my graphic card (from the producers site - the right one for sure)and for Windows 7 updates. I have the newest versions of both.
4) Cleared the catche in the SLV (before lauching the game) and manually through the windows folder (C:\Users\User\AppData\Local\SecondLife\ - after I made all the 'hidden' folders visible).
5) Set the graphic in game at minimum.
6) Made a memory disc check (twice) - no problems detected.
7) Set the Net speed (in the SLV) on minimum and at maximum (two different tries - still nothing).
8) I had a few seconds in the game so I pressed ctrl+alt+Q and disabled the HTTP textures. It still crashed.
9) As my first locations I loaded 'save' lands such as Smith or Poolney.
10) As I wrote I had a few seconds so I deleted all the notifications in the right upper corner (I had 77 ifI remember correctly).
11) I created a new account. It crashed the same way.
I really don't know what to do - it worked a few months ago... I really count on you guys...
Yours,
Mia.
UPDATE from the advices below
KarenMichelle Lane
12) I installed the lates BIOS update. Then I reinstalled SLV again. It still crashes.
13) I'm using Microsoft Security Essentials as my antivirus so this is not the issue.
Pyewackett Jinn
14) I think I have to agree with you. It's something with the latest versions- they should look into it and fix it. Now I'm trying to install older versions. They also crashed. Till now I tried following versions (all crashed): 3.5, 3.4, 3.3, 3.2.
Keep you posted.
SOLUTION FOUND UNDER THIS LINK (ON THIS FORUM). Thank you for your help.
http://community.secondlife.com/t5/Second-Life-Viewer/AMD-Radeon-HD-6770M-2GB-problem-in-Second-Life-Viewer/td-p/1175551
Have someone else other ideas?
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