Help, I can't accept the TOS because the TOS doesn't show up! I can't agree to the terms.

[Elzabet Irelund]

So I went to log in today, and found that I had to agree to the terms of service.  Problem is that they don't show up (it's all grey, no writing) and I can't continue, only cancel. 

I had an ancient version of phoenix viewer, which I thought was the problem.  So I downloaded firestorm--same problem.  Then I downloaded the official SL viewer, and I'm still having a problem!  Help?

Previous advice on other boards has been to switch viewers, but that clearly hasn't worked for me.

 

Edit: I have had the window open for an hour, and no TOS has appeared.  Also, I don't have a scroll bar to click on.  Screencap here

 

[Lindal Kidd]

Try clicking and dragging the scroll bar, even if the screen looks blank.  It might help.

Some others have had success simply by waiting...the TOS shows up eventually.

If neither of the above works, nor the "switch viewers" trick, you'll have to file a support ticket, or use Live Chat if you are a Premium member.

[TheOnlyMil]

The same thing happened to me to!