since 2007 I am in SL. I've always been able to buy lindens. Now suddenly I cannot.

[Jim Obzina]

since 2007 I am in SL. I've  always been able to buy lindens. Now suddenly I cannot.Nothing is changed in my payment method. I always used Paypal.

I cannot pay the rent of the land I rent, I cannot purchase lindes etc.

I increased my limits in paypal but still I see refused all my attempts of purchase.

I don't find clear answers and even less solutios to this.

Is there the possibility to receive help?

By the way, paypal works because I made other purchasesd with no problem.

 

Thanks to all

Jim Obzina

[Codewarrior Congrejo]

Hello Jim,

it still works for me. but as we already figured in some other posts today it might have to do with paypal accounts which have their bank account / debit cards linked to it. These seem to still work fine.

Did you try to link it to your bank account? I think some of the procedures are unclear at the moment and LL is switching to the changes payment methods, so it also could be just a temporarily issue.

Ill try to figure out more. and return if i got an answer.

In  addition you can do the same by writing a support ticket under: https://support.secondlife.com/create-case/

Edit: or as Rolig said jusr call the billing team.

[Rolig Loon]

If you're having trouble buying through the Lindex, the best way to get a good answer is to ask the Billing Office. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English