Unable to log on - i get the message "DNS could not resolve the host name". I have tried EVERYTHING!

[qlit]

I always get the DNS message _ "DNS could not resolve the host name". I have tried EVERYTHING suggested - even tried using the Phoenix-client - but NOTHING works.

I have Windows XP SP3 with all updates. My firewall is Norman Security Suite 10.00. All permissions have been granted to all SL-related programs.

I see that this is a big problem for many SL users - please help.

 

Thanks.

[Rolig Loon]

Well, no, it's not a big problem, but it is fairly common.  Your viewer and SL's servers have temporarily lost the ability to talk to each other. Unless there's a problem with the servers (Always check http://status.secondlifegrid.net/ first), it's probably something on your end. So....

(1) Try shutting off your computer, unplugging the router and modem for a couple of minutes, and then plugging them back in and restarting. That simple step may clear up everything

(2) Add Google's free public DNS servers to whatever your ISP assigns you as a default. Here's how >>> http://code.google.com/speed/public-dns/

(3) If things are STILL messed up, contact your ISP. Maybe they are working on their Internet connections. Mine go down for about 20 minutes once a month or so while they are vacuuming dust out of their servers, or whatever they do.