tezzyman Posted April 28, 2013 Share Posted April 28, 2013 i'm getting some linden for an avatar, but when i get it, i come onto this site,it says that it was declined and faild, whats going on? i get the feeling that i'm not wanted Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted April 28, 2013 Share Posted April 28, 2013 I'm having a hard time understanding what you mean, so let me dump a list of possibilities on you and hope that something sounds right..... If you bought Linden Dollars (L$) through the LindeX, they should show up in your balance more or less instantly. So if they don't appear instantly (or after a reasonable wait time), something may be wrong. As a first step, you may want to check the Second Life Blog to see if we're already aware of the problem and working to fix it. Chances are good that if it's something that affects a large number of Residents, we're already on it. If it looks like a problem that only affects you, then open a support case. It's also possible that you had trouble with a credit card.... Here are some common reasons for credit card failure: You entered the credit card number incorrectly. You did not enter the billing address or entered it incorrectly. It should be the same address that appears on your bill. You did not enter the name on the card or entered differently from how it appears on the card. The credit card is not in the list of accepted payment methods (see above) You did not enter the CVV (3 digits on the back, or 4 digits on the front for AmEx) or entered it incorrectly. The card is expired, or the expiration date was entered incorrectly. There are no funds available on the credit card to validate it. We send a US$1.00 authorization to ensure that a credit card is valid. This is not a billing, but the card must have at least US$1.00 available on it to pass validation. Your monthly payment limit is reached, and/or your bank is not authorizing any more transactions. The issuing bank has not pre-approved transactions with Linden Research, Inc. Contact the issuing bank to resolve the problem. If you are outside the US, your card may not be set up for international/overseas transactions (this is very common with Visa Electron). A common cause of payment method failure is the use of unsupported card types. At this time, the majority of prepaid cards are not compatible with our system, even if they bear the VISA/AMEX/Mastercard logo. This includes cards purchased at retail stores, rechargeable credit cards, and bank-issued check cards. If none of the above applies, contact your credit card provider to determine the cause. You may also contact Linden Lab Billing Support. 1 Link to comment Share on other sites More sharing options...
0 Peggy Paperdoll Posted April 28, 2013 Share Posted April 28, 2013 You must use an accept form of payment. Maybe reading Linden Lab's Knowledge Base article will help you to understand why your attempts to purchase $L has failed: http://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037 Specifically, pay attention to this part: ------------------------------------------------- Accepted currencies and payment methods You may use the following payment methods with Second Life: Visa American Express MasterCard Delta Online JCB Discover (U.S. Residents only) Visa Electron (non-U.S. Residents only) PayPal The currencies accepted for payment vary depending upon the payment type you use. Note: If you have had a payment method on file since before December 7, 2011, you may need to remove and re-add that payment method before making payments in non-USD currencies. Visa, MasterCard, and Visa Electron You may pay in: AED, AUD, CAD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, HUF, JPY, KRW, MXN, MYR, NOK, NZD, PLN, RUB, SAR, SEK, SGD, THB, TRY, USD, ZARAmerican Express You may pay in AED, AUD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, HRK, HUF, JPY, KRW, MYR, NOK, NZD, PLN, RUB, SAR, SEK, SGD, THB, TRY, USD, ZARJCB You may pay in: AUD, CNY, EUR, GBP, HKD, JPY, KRW, MYR, SGD, THB, USDDiscover You must use US dollars (USD) when paying with Discover. PayPal For a complete list of currencies accepted by PayPal, visit their official website and view the page on multiple currencies. 1 Link to comment Share on other sites More sharing options...
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tezzyman
i'm getting some linden for an avatar, but when i get it, i come onto this site,it says that it was declined and faild, whats going on? i get the feeling that i'm not wanted
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