Dysenthia Posted April 23, 2013 Share Posted April 23, 2013 When I signed into my account on the SL website, it said that I had $10,000L, but when I came back a few hours later, it said I had $4L, I don't know where it went, because I did not use it, but I would like to get that back. Link to comment Share on other sites More sharing options...
0 Lucretia Brandenburg Posted April 23, 2013 Share Posted April 23, 2013 Did you check your transaction history? If there are no transactions, it sounds like a glitch. When that happens to me, I either send someone a L or ask them to send me one to get my balance to reload properly. 1 Link to comment Share on other sites More sharing options...
0 JayjaneJay Posted April 23, 2013 Share Posted April 23, 2013 It might have been a glitch, when it said L$10,000. Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted April 23, 2013 Share Posted April 23, 2013 The balance shown on your dashboard at secondlife.com is the reliable number. The one that shows on the upper right corner of your viewer screen in world in likely to be out of sync and unreliable. If you have checked your Transaction History and are still not satisfied that you know where your money is, you can call the Linden Lab billing team at the following toll-free numbers with non-technical issues related to billing concerns: US/Canada: 800-294-1067 France: 0805-101-490 Germany: 0800-664-5510 Japan: 0066-33-132-830 Portugal: 800-814-450 Spain: 800-300-560 UK: 0800-048-4646 Brazil: 0800-762-1132 Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277 **Note: Support is offered only in English 1 Link to comment Share on other sites More sharing options...
0 Codewarrior Congrejo Posted April 23, 2013 Share Posted April 23, 2013 It might also be because your account has just been made. And there are limitations within the first 24 hours and then again in the first 30 days of what you can 'use' and transfere. (this is to avoid money laundry in SL) Your current Limits you can see here (when being logged in) : https://secondlife.com/my/lindex/describe-limits.php If you are still not sure about it, contact the billing support team as rolig suggested. But chances are, you just have to be a bit patient and wait for the limits to pass Link to comment Share on other sites More sharing options...
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Dysenthia
When I signed into my account on the SL website, it said that I had $10,000L, but when I came back a few hours later, it said I had $4L, I don't know where it went, because I did not use it, but I would like to get that back.
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