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why have I voice with one ava and not my spare when the setting are the same


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hello

I have 3 avatars one for sl work one for testing things and one for exploring in peace

my 2 spare ones have voice and have the little silver ball above there heads but my main ava

 

chrissy ziplon has no little  silver ball above and have no voice but all the setting are the same

 

and its the same on all computes and viewers and I have voice enabled  please hep me  I have tried every thing

re installed and still the same

 

thanks

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If you have already tried everything including clearing your viewers cache (which does not automatically dissapear with reinstalling)

You might want to try a clean install and along this the manual removing of the cache files. See a full discription here: 
http://wiki.phoenixviewer.com/doku.php?id=fs_clean_reinstall

But since you said this problem appears across several computers and viewers, the possibly best is to write a support ticket: https://support.secondlife.com/create-case/ 

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