log in

[arne1999]

hello me agin about that problem i see there a lot more whit the same problem but i still cand log in thay say i need to whait but how long i need qus i have jobs to do end if some wonne can contact linden about this qus there more people 

 

 

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[KarenMichelle Lane]

Arne,

What? Que Pasa?

Please as your question in your native language.

Por favor, como su pregunta en su lengua materna.

S'il vous plaît que votre question dans votre langue maternelle.

Por favor, quanto a sua pergunta na sua língua nativa.

Si prega di come la tua domanda nella vostra lingua madre.

 

[Nyll Bergbahn]

Please stop opening new threads for the same issue. It's just confusing for people trying to help. Marigold and Trinity gave you good advice in http://community.secondlife.com/t5/Avatar/i-cannot-login-for-1-day/qaq-p/1969555/comment-id/12643#M12643 (Permalink).

However, you cannot submit a ticket to Linden Lab Support for login issues unless you are a premium member. LL is still carrying out rolling restarts today and that can cause problems for some. There is nothing anyone here can do to help with issues relating to the rolling restarts. Be patient and hopefully you will be able to log in soon. Have you tried logging in to other locations in Second Life?

You can add comments to your post using Options/Edit. Please either use your own native language or if English speaking, use English, not text speak.

 

[Rolig Loon]

Nous ne comprenons pas. S'il vous plaît écrivez vos questions en francais ou en néerlandais. Utilisez des phrases courtes, des mots simples et sans jargon, s'il vous plaît.

We begrijpen niet. Schrijf uw vragen in het Frans of Nederlands. Gebruik korte zinnen, eenvoudige woorden, en geen jargon, alsjeblieft.

[Marigold Devin]

Hello again, arne1999

Let me just recap what is happening to you.

You say you are unable to log in to Second Life.

You say you always get a message that says you must wait until (time) until you will be able to log in again.

I have logged into Second Life, and sometimes you show as being online, and sometimes you show as being offline, but I do not think you are ghosted.  You might be ghosted.  To be ghosted means you would have a stuck presence somewhere in the world BUT this rarely does happen.  Also, it is important to note that the grid has probably had every region restarted since you first had this problem.

And so, there is the slight possibility something else has gone wrong with your account.

I can only advise you what I would do in your shoes.

You need to submit a support ticket to Linden Lab.

https://support.secondlife.com/create-case/

As you are not a premium member,

you need to choose "account issue" from the first drop down menu,

and then choose "I believe my account may have been compromised" from the next drop down list.

Linden Lab will ask you some security questions, and they will block the account. And so, just in case another user has somehow gained access to your account (and I am not saying this is definitely what has happened), Linden Lab will be able to help you get your account back and in full use again. If your avatar has left a stuck presence somewhere, Linden Lab will help you with this also.

I wish you luck.

Please do not start a new thread. Please return to this one and click on "options" and "edit" to update the information.