Not getting email notifications anymore, don't know why

[MartinaVaslovik]

I changed my email address for notifications, and have not gotten a single one since. I triple checked to make sure that my email address was right in my settings, but still nothing comes to my email at all, and I want to get those notifications. It cannot be spam filtering, I check everything before I delete it, so what might be going on?

[Caitlin Tobias]

I had the same, and asked support who advised me to change to a different email than hotmail (which I used) or yahoo. I changed to gmail and all works again now. So, if you are using hotmail/outlook or yahoo, that may be the problem.

[MartinaVaslovik]

Well no, I was using Gmail to start with, but switced it to the email I have with my ISP. That could be the problem though, I guess I'll just switch back to Gmail, since it worked before.

[Czari Zenovka]

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Caitlin Tobias wrote:

I had the same, and asked support who advised me to change to a different email than hotmail (which I used) or yahoo. I changed to gmail and all works again now. So, if you are using hotmail/outlook or yahoo, that may be the problem.

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I have used Yahoo email for notifications since I began SL and have never had a problem.

[Tex Monday]

I think Hotmail itself is having problems. I've tried repeatedly to send and receive emails through there (not just SL related) and it does't work. Seeming to change should resolve your problem.

Good luck

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[Perrie Juran]

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MartinaVaslovik wrote:

Well no, I was using Gmail to start with, but switced it to the email I have with my ISP. That could be the problem though, I guess I'll just switch back to Gmail, since it worked before.

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Most ISP provided E Mail services have hyperactive spam filters...even the one's that give you a 'spam' folder.  Some stuff doesn't even make it that far.

Ran into this with one of my State Legislators.  Because his E-Newsletter was going to so many recipients the ISP I was using identified him as SPAM and wasn't even sending them through to our SPAM folders.  As it turned out they had blocked any E Mails coming from the State's domain!

 

[jwenting]

and that's it. Most ISPs have filters on the incoming stream in order to prevent overloading their message filters and email servers, which block things in ways that mean they never even enter the mailserver where they'd end up in a spambox.

I've at times run my own mailserver and had to install such blocks to deal with DDOS attacks, someone was flooding me with identical emails with massive attachments, overloading my network and internet connection, the only way to prevent that is to bounce before receiving the actual message, so requesting only message headers and telling the upstream server to kill the message based on those. ISPs and upstream providers do the same when setting up spamfilters. As many messages from SL use generated sender addresses that look suspiciously like the autogenerated addresses used by spambots and DDOS bots, those filters will block based on those.