Why does all but one avatar log in

[jmanx91]

So only one of my avatars will not log in but all the others will because that one avatar will instantaneously crash when he logs in it will be helpful to a answer so I can fix problem thank you 

[Marigold Devin]

Maybe the avatar that fails to log in completely has a massive inventory, and while everything is loading, your internet connection is interrupted - check your internet connection, be on a hard wired connection and not wireless.

Or it could be that that particular avatar is wearing a group tag consisting of strange letters and/or symbols (in which case you need to get an alt to ask the group owner to kick that avatar from the group).

It might be time to clear your cache.

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[Prisdoll]

Without more information it is hard to say for sure, but you state that your other avatars can log in OK so you can rule out a hardware problem, or viewer problem.  Have you tried logging in with this avatar, but changing the last location to some place else it may-be that the avatar was last logged off at a location that is no longer there, or for some reason invalid.

Would be helpful if you received a message when the avatar crashed to post it here will help in finding out problem.

[Nyll Bergbahn]

Quite possibly it's because the avatar who is crashing on logging in is wearing a group tag with a corrupted character in it.

To fix, request the group owner to eject that avatar from the group. Once done, try logging in again. If the avatar who is crashing has a Premium account, Linden Lab can remove the group tag via either Live Chat or support ticket.

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