Alizarine Zuta Posted April 4, 2013 Posted April 4, 2013 Hello, I created yesterday 5 ads on marketplace, for which I paid advertising display (1298 each)One of my ads has been removed, so I would like to be refunded for a portion of the amount paid as service purchased will not be honored ...
0 Rolig Loon Posted April 4, 2013 Posted April 4, 2013 We can't do a thing to help, I'm afraid. This is a resident-to-resident Answer service. Lindens never come here or even read posts. Your best course of action is to file a support ticket or, if you have a billing question, to call the Linden Lab Billing Office. They can't tell you anything about why your ad was removed, but if you have a non-technical issue related to billing concerns, you can call one of the following toll-free numbers: US/Canada: 800-294-1067 France: 0805-101-490 Germany: 0800-664-5510 Japan: 0066-33-132-830 Portugal: 800-814-450 Spain: 800-300-560 UK: 0800-048-4646 Brazil: 0800-762-1132 Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277 **Note: Support is offered only in English
0 Amethyst Jetaime Posted April 4, 2013 Posted April 4, 2013 How do you know they were removed? Ads you pay for don't show all the time. They rotate with other ads. So if you saw it , then didn't it probably is just nto showing in the rotation right now.
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Alizarine Zuta
Hello, I created yesterday 5 ads on marketplace, for which I paid advertising display (1298 each)
One of my ads has been removed, so I would like to be refunded for a portion of the amount paid as service purchased will not be honored ...
2 answers to this question
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