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reactivating an account


Meg Charming
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If you remember the account name and password, and it is a free Basic account, just go ahead and log in.  LL does not delete accounts unless they're in arrears, even if you don't log in for a looooong time.

If it is a Premium account, it will still be active as long as LL was able to charge your payment method to meet your bills.

If you deleted the account, you MAY be able to reactivate it, for a $9.95 fee.  But full recovery of your inventory and $L is not guaranteed.  To reactivate an account, see below:

 

 

Re-activating a canceled account

If you have cancelled your account, you may be able to restore it, depending on how long ago it was cancelled. There is a US$9.95 reactivation fee for restoring an account.

32px-KBwarning.png Warning: Even if your account is restored, the associated inventory, land, and Linden dollar balance may be unrecoverable.

To start the process:

  1. Open a support case.
  2. Under What type of problem are you having? choose Account Issue.
  3. Choose Reactivate an old account.
  4. Enter the required information
  5. Click Submit.


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