i did abandon my linden home. but paying stillm 5 usd . why

[tayfun Anton]

hi sir my avatar tayfun anton. i was premium ago and had a linden home. i give up  and not premium now. i did abandon my linden home too. but i m paying still 5 usd. why i dont know.  i dont want pay anymore. pliease help me

[Ariel Vuissent]

Give billing a call:

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

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Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Brazil: 0800.762.1132
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only

 

[valerie Inshan]

Are you sure you do own an additional 512 sqm parcel on mainland? The 5 USD fee corresponds to such a plot.

1/128 Region

512 sqm

117

US$5

Go to your dashboard > Land manager > my mainland. If you own a parcel, it will appear here. If you do own that parcel, teleport there and choose "abandon land" from the "about land" menu.

In case nothing appears in your properties list and if you really do not own any mainland, you have to contact the billing support for help.

Contacting Linden Lab billing support

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

• US/Canada: 800-294-1067
• France: 0805-101-490
• Germany: 0800-664-5510
• Japan: 0066-33-132-830
• Portugal: 800-814-450
• Spain: 800-300-560
• UK: 0800-048-4646
• Brazil: 0800-762-1132

Long distance (not free): 703-286-6277 (use Skype to save cost)

Billing Support is available twenty four hours a day, seven days a week in the US, UK, and Canada and 7 days a week in all other countries listed above.

 

[Lindal Kidd]

Check your account, in the My Mainland area.  If you still own mainland, go there and abandon it.

Also check your groups, in the Land and $ tab, to make sure you have not donated tier to a group.  If so, set the donation to zero.

Then go to My Land again, and manually set your tier level to zero.

Finally, change your membership from Premium to Basic.

[Dora Gustafson]

You have to pay the last payment at the end of the period in which you abandoned your land
The tier is calculated from the peak holding in a month long period starting on the day you created your account
The period after that there will be no tier

:smileysurprised::smileyvery-happy: