Will not finish loading and the program SL stops responding

[Shiekuna]

I have tried to login and it fails to load once it gets to connecting to region, I have changed my location and it still wont work, I have L$3,520 on my account and I would like this issue fixed please. I love being on SL and I've made another account to see if it was my computer but it works fine for the new accont, I hope this problem with my first account that I have money on can be fixed. Thank you.

[MartinRJ Fayray]

Hello Shiekuna,

did you recently re-activate that account? If so, please go to http://support.secondlife.com/create-case and create a support ticket, and tell them that you reactivated your account and ask them nicely to run the inventory repair scripts over your account.

 

Can you login with said account to Aditi? (Enable the Grid selection under Me->Preferences->Advanced->Show Grid selection at login and choose 'Second Life Beta Test Grid (Aditi)' before logging in.

Also try logging in with a different viewer ( https://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory ) and if nothing helps try a clean install (uninstall all viewers and remove all settings-directories manually, also Third Party Viewers, reboot your computer, and install the viewer again), see: http://wiki.secondlife.com/wiki/Clean_Install (make sure you save your chatlogs from C:\Users\(yourusername)\AppData\Roaming\SecondLife ).

 

Good luck.

 

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