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why can't I drag anything into Merchant Outbox?


Tika Mixemup
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I have gotten in email saying i need to switch to the Merchant outbox But when i try dragging something in the Merchant outbox It show up as a cancel button I have ask Support group but Ive tried few things they said and it still does it I do have markplaces store and I'm just trying switch it to the Merchant outbox But not letting me So any ideals I filed  a Jar I have gotten back they gave me this CommerceTeam Linden commented on BUG-1939:
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Please download the Merchant Outbox Project Viewer then follow the steps outlined in the DD Migration FAQ regarding using the viewer.

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Alternate_Viewers#Merchant_Outbox

http://community.secondlife.com/t5/Merchants/Direct-Delivery-Migration-FAQ/m-p/1923527#M32663 i followed it it still does not work

I did that and i still can not do it ive clean install everything it does it on in LL viwer firestorm pretty every viwer i have tryied im at stand still with this I need some help Okay updatwe lol I fienly got it to send but it doesnt show up

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Hi there --

 

Those official instructions didn't work for me either. You may however have a bigger issue -- like a bug. You might try copying to the Merchant outbox from the INVENTORY window (right click on object and choose Copy To Merchant Outbox -- I hope, logged off for the day). You might also just try ONE product and not a bunch as that process doesn't seem to work all that well.

And too, the Merchant outbox sometimes refuses to load  for whatever reason. Good luck. It is pretty great once you get all moved over. You might also try uploading something NEW using the merchant outbox and see if that works better. Difficult to say what to do really but I hope you get it worked out.

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