Where my money!!

[Kashobrandii]

So I bought two item in the Marketplace. 500 and 900 which in total is 1400. They never came and I waited 8 hours for my L's to be refund and I didn't get get them at all... This happen 3 days ago. 

[valerie Inshan]

There have been problems with the marketplace. Check the grid status. 

http://status.secondlifegrid.net/category/slgridstatus/

[uPDATE] Lagging Marketplace Deliveries

[update 8:05 pm PST, 9 March 2013] Magic Box deliveries and email confirmations are still delayed. We expect the issue to be resolved within 48 hours. Thank you very much for your patience.  Please watch this blog for further updates.

[update 4:15 pm PST, 9 March 2013] We are still experiencing Marketplace delivery slowdowns by Magic Box. We expect the issue to be resolved within 48 hours. Thank you very much for your patience.

[Posted 11:15 am PST, 8 March 2013] Marketplace deliveries orders being delivered by Magic Box are running slowly this morning.  We’ll have the problem diagnosed and corrected as quickly as possible.

[Resolved] Unscheduled XStreet Maintenance

[Resolved 3:37 pm PST, 9 March 2013] Marketplace performance has returned to normal.

[updated 10:27 am PST, 9 March 2013] Marketplace deliveries orders being delivered by Magic Box are running slowly currently as a result of this maintenance.  Please monitor the blog for additional updates.

[Resolved 9:00 am PST, 9 March 2013] Xstreet maintenance has been completed, and Magic Box deliveries should be back to normal.

[Posted 7:50 am PST, 9 March 2013] We are experiencing delays with Magic Box deliveries and the Xstreet site is currently unavailable. Direct Delivery purchases are not affected. We’ll have the problem diagnosed and corrected as quickly as possible.

 

 

 

[Trinity Yazimoto]

To add to Val's answer, I strongly advise everyone to only purchase inworld till the mess with switching to Direct Delivery will be finished at the end of April.

A lot of merchants have still not switched and so no there is a big crowed trying to do it.. and on top, we know for sure that everytime LL is improving things there is a big mess for a period. 

So till everything will be done and so will be fine.. better to purchase from inworld in order to avoid all this problems. The reg forum and answer section start to be crowded of thread like this from customers AND merchants (who cant do miracles), it s not a suprise anyway...

[Ansariel Hiller]

Unreceived and accidentally discarded items

Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s).

Note: If an item purchased on the Marketplace using PayPal or a credit card is not successfully delivered to you, the credit or debit will not appear in your transaction history, and the merchant will have no record of the purchase. Simply try to purchase the item again.

If you accidentally discard an item, contact the merchant, explain what happened, and politely requestredelivery of the item. Often the merchant will understand and redeliver, especially if the item in question isn't  "no-copy." Unfortunately, Marketplace deliveries, unlike items sent manually from another avatar, are completely discarded and can't be retrieved from the Trash.