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Unable to log in to Second Life since 1st March 2013


123marky
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If this occurs, chance are good that the inventory cache is corrupt. Deleting it should solve the problem.

  • Locate your cache folder. You will probably need to do this manually, if you are unable to log in. Use a file manager (like Windows Explorer for Windows system, Dolphin, or some such) to locate the cache folder. In its default location, the cache folder is hidden on most OSs. To find it, you will need to show hidden folders. Default cache locations are:
    • Windows XP: C:\Documents and Settings\[uSERNAME]\Local Settings\Application Data\Firestorm
    • Windows Vista: C:\Users\[uSERNAME]\AppData\Local\Firestorm
    • Windows 7: C:\Users\[uSERNAME]\AppData\Local\Firestorm
    • Mac: ~/Library/Caches/Firestorm
    • linux: ~/.firestorm/cache
  • In this folder, locate the files named data.db2.x.* and index.db2.x.* (where * is a digit: 0, 1, 2, etc; you may have more than one of each type of file)
  • Delete all files that match these two names.
  • Log back into SL, to a quiet region (try Hippo Hollow, Aich or Hatton). Allow your inventory to repopulate fully.

Windows only: If the above doesn't work, then click the speaker icon in the system tray, then touch the volume slider, just enough to change the volume slightly. It may be that the Windows sound system has stalled; this should “give it a kick”.

If the above fails, then try doing a full wipe of all settings.

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If this occurs, chance are good that the inventory cache is corrupt. Deleting it should solve the problem.

  • Locate your cache folder. You will probably need to do this manually, if you are unable to log in. Use a file manager (like Windows Explorer for Windows system, Dolphin, or some such) to locate the cache folder. In its default location, the cache folder is hidden on most OSs. To find it, you will need to show hidden folders. Default cache locations are:
    • Windows XP: C:\Documents and Settings\[uSERNAME]\Local Settings\Application Data\Firestorm
    • Windows Vista: C:\Users\[uSERNAME]\AppData\Local\Firestorm
    • Windows 7: C:\Users\[uSERNAME]\AppData\Local\Firestorm
    • Mac: ~/Library/Caches/Firestorm
    • linux: ~/.firestorm/cache
  • In this folder, locate the files named data.db2.x.* and index.db2.x.* (where * is a digit: 0, 1, 2, etc; you may have more than one of each type of file)
  • Delete all files that match these two names.
  • Log back into SL, to a quiet region (try Hippo Hollow, Aich or Hatton). Allow your inventory to repopulate fully.

Windows only: If the above doesn't work, then click the speaker icon in the system tray, then touch the volume slider, just enough to change the volume slightly. It may be that the Windows sound system has stalled; this should “give it a kick”.

If the above fails, then try doing a full wipe of all settings.

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