Why can't I log in to second life? I am using wifi internet is that why its not working?

[inasense]

I have made an account for second life and every time I try to log in it just says that its having trouble logging in. Its been doing this for a week now so I am pretty sure its not the program that is the issue. Does anyone have any idea as to why its not letting me log on? Im using a windows 8 laptop and wifi as my internet source. Im wondering if its because I'm using wifi that its not working? HELP!!

[Ansariel Hiller]

WiFi is always problematic with Second Life. Easiest way to find out if it's causing the problems is to connect via LAN cable and try again.

[Rolig Loon]

Well, wifi certainly doesn't help, but it's probably not what's keeping you from logging in.  Check first to be sure that your firewall and your anti-virus programs know that Second Life is not an evil intruder. 

http://community.secondlife.com/t5/English-Knowledge-Base/Using-Second-Life-with-a-firewall/ta-p/1304539

http://wiki.phoenixviewer.com/antivirus_whitelisting

Those are the two most common reasons for a total failure to connect.  Beyond those, try the suggestions here >>> http://wiki.phoenixviewer.com/login_fail.

Then, once you get logged in, please do move to a direct cable connection instead of wifi.  You'll get better performance that way.  Also, even if you are on a new laptop, be sure to upgrade your graphics card drivers for Win 8.  If you don't do that, you may have odd graphics effects (strange colors).  See http://community.secondlife.com/t5/English-Knowledge-Base/Graphics-cards/ta-p/700073#Section_.1.5