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Hello, my friend forgots his password and e-mail, what can he do?His SL name's is Liam Drascol.


Deandra Miami
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Well, if he's just starting in Second Life and doesn;t have much invested in inventory, he can create a new account (an alt) the same way he created the first one, and then just walk away from the lost one.  Otherwise...

If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.

If you can't recall the answer to your security question or no longer have access to yoiur e-mail accoiunt, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.

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