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Still can't log in - "DNS could not resolve the host name"


Pearl Darkrose
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Pearl,

Yes LL knows about this.

http://status.secondlifegrid.net/2013/02/13/post1887/ 

Just in case you are having issues following links as well:

 

Scattered Reports of DNS Errors on Login

[Posted 10:00 am PST, 13 February 2013] Some Residents are reporting DNS errors attempting to log in to Second Life.  We’re investigating the issue.

 

P.S. Just to let you know, 10's of thousands of DNS servers are spread out all through the world at various ISP Data Centers, Large Business Data Centers, Internet Backbone Provider Data Centers, Universities and the like. If there is a problem with a DNS server that Linden Lab controls then the resolution is usually very quick. If there are issues with some of these remotely distributed DNS servers, then the resolution takes a bit longer.

Also,

If you are brave and know how to do this, you could swap out your ISP's DNS servers for the Excellent Public DNS Servers from Google and see if this helps you.

DNS1: 8.8.8.8

DNS2: 8.8.4.4

This can be done:

1)  in Your ISP's Router if you have the Administrative account name & password

2) in your PC's NIC Device TCP/IP setting. [The method varies depending on PC or Mac and on OS]

https://developers.google.com/speed/public-dns/docs/using

It seems that a number of ISP's DNS servers are "polluted" with invalid entries would be my guess. The reliable Google Public DNS servers save the day [albeit only for those who can use them]

Good Luck.

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Pearl,

Yes LL knows about this.

http://status.secondlifegrid.net/2013/02/13/post1887/ 

Just in case you are having issues following links as well:

 

Scattered Reports of DNS Errors on Login

[Posted 10:00 am PST, 13 February 2013] Some Residents are reporting DNS errors attempting to log in to Second Life.  We’re investigating the issue.

 

P.S. Just to let you know, 10's of thousands of DNS servers are spread out all through the world at various ISP Data Centers, Large Business Data Centers, Internet Backbone Provider Data Centers, Universities and the like. If there is a problem with a DNS server that Linden Lab controls then the resolution is usually very quick. If there are issues with some of these remotely distributed DNS servers, then the resolution takes a bit longer.

Also,

If you are brave and know how to do this, you could swap out your ISP's DNS servers for the Excellent Public DNS Servers from Google and see if this helps you.

DNS1: 8.8.8.8

DNS2: 8.8.4.4

This can be done:

1)  in Your ISP's Router if you have the Administrative account name & password

2) in your PC's NIC Device TCP/IP setting. [The method varies depending on PC or Mac and on OS]

https://developers.google.com/speed/public-dns/docs/using

It seems that a number of ISP's DNS servers are "polluted" with invalid entries would be my guess. The reliable Google Public DNS servers save the day [albeit only for those who can use them]

Good Luck.

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