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for some reason all my friends names are question marks


Alex17104 Xue
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You are using the Phoenix viewer, for which there is no longer any technical support.  Soon, that viewer will not be able to render avatars properly either, so you will need to abandon it and move to a different viewer.  You might as well do it now.  That might cure many of your problems anyway, because I suspect that you have corrupted files that need to be recreated.

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You are using the Phoenix viewer, for which there is no longer any technical support.  Soon, that viewer will not be able to render avatars properly either, so you will need to abandon it and move to a different viewer.  You might as well do it now.  That might cure many of your problems anyway, because I suspect that you have corrupted files that need to be recreated.

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