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How do you write a review for something you purchased in world?


blueyozakura7
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I purchased something from a seller in world and lets just say it was absolutely horrible. I notice that the lighting in different stores may differ greatly from the rest of SL. I asked for a refund or store credit to purchase something else at the same seller's store. He send me "No Refunds!". I also think there may be a language barrier issue because I explained throughly what was wrong with the product. I was going to leave a review on here to warn others of possible issues but it doesn't allow me as it's an in world purchase. 

Any help on this would be truly appreciated. 

Thank You,

~Goddess Blue Yozakura~ 

 

 

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Marketplace reviews are only for products purchased through the Marketplace.

I'm sorry you encountered an unsatisfactory product, but it happens to us all from time to time.  Most merchants are good about re-delivering a product that you don't receive, but in your case, you DID receive the product.  If the product is No Copy, again many merchants are generous about giving refunds.  You send back the product, and they refund your money.

No Transfer items are another matter.  You cannot send the product back.  Regardless of how good or bad a product is, if it's No Transfer and the seller refunds your money, you have essentially gotten a free item.  And all merchants have run into this situation, where a buyer is trying to get "something for nothing" -- so most of them have a strict "no refunds" policy, and display it prominently in their stores.

Always do your best to determine if a product will suit your needs before you buy.  Read Marketplace reviews.  Talk to friends who have bought it.  Look for reviews on blogs.  Try product demos.

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There is no way other than word of mouth.  Linden Labs won't pay any attention to a dispute between residents unless there is a clear TOS violation, and there is a long-standing cultural tradition of "buyer beware" in SL.  The merchants who thrive in SL are the ones who sell high-quality products and develop a reputation for prompt, friendly service.  They depend on repeat customers and the recommendations they give to their friends. Merchants who don't build that sort of following tend to be marginalized.

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