Why has my account be charged for premium again....

[Laymon Emodemon]

I have been charged for a 2nd year of premium after having only payed for the one year and cancled it at the end of the year, why have i been charged for something I did not buy.

I am unable to contact LL via phone due to limitations as a student.

[Rolig Loon]

I'm not sure what "limitations" you may have as a student, but you can make a free call to Linden Lab's Billing Office any time, 24/7. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English