i cant login sins two days Avatar Abendstern meili

[Abendstern Meili]

Hi

I have graphikcard Radeon HD 5850 and sins two day I cant login. If i will login i crash after 2secondMy eMail-Adress:  Please help me sun.

                                                                             Greetings from Heidi Klee (Avatar: Abendstern Meili)

                                                        

[Rolig Loon]

It is difficult to figure out the source of your login problem without more information, but here is a collection of solutions to common login problems >>> http://wiki.phoenixviewer.com/login_fail .

BTW, this is a public forum.  Unless you really enjoy getting spam e-mail from strangers, I suggest removing your e-mail address from your question now.  Click on the Options link in the upper right corner of your question and select EDIT.

[MartinRJ Fayray]

Hello,

• what's the error message that you see when you try to login?

Just like Rolig said, I like to ask to please use the Options menu at the top right of this page and click 'edit' to add information about the error message you get, please!

• Try a clean install first. http://wiki.secondlife.com/wiki/Clean_Install

• Check your antivirus software,
• and your firewall. Check if everything is whitelisted (the Second Life viewer, SLVoice.exe and slplugin.exe),
• try disabling HTTP Textures and HTTP Inventory in the develop menu (bring it up in the login screen with the keyboard shortcut CTRL+ALT+Q, CTRL+ALT+D).

• Update your graphics card drivers to the latest version - and if you did that lately, try rolling them back to the last version where the viewer worked.

• Try Google DNS ( https://developers.google.com/speed/public-dns/docs/using ),
• and also try to connect with a wired LAN connection, in case you're using WLAN or any other wireless internet connection.
• Also try switching the graphics option in the preferences (you can do that before you attempt to login, from the menu Me->Preferences) to the lowest possible options, also check the Hardware options in Me->Preferences->Graphics->Hardware, and set everything to minimum/try switching the settings.
• Download the latest version of the viewer: https://secondlife.com/support/downloads?lang=en-US

There are known issues with Skydrive/iTunes/Photostream. If you have either of them installed, try if it works when you uninstall them first (although these bugs shouldn't actually prevent you from logging in).