i need help i have no voice it shows in preference the boxes ar egreen, an dmy pc media box shows s

[LadyCheetah Sapphire]

I have no voice, it shows in prefernces i havevoice the boxes are green, in my pc media it shows sl voicebut the voice box doesnt wqork at all its gray

[Rolig Loon]

The bulk of voice support is given by the external application called SLVoice, which is made by the SL voice provider, Vivox. Voice failures are almost always due to one of the following reasons:

• Your ISP is throttling or blocking the voice service;
• failure of the Vivox service;
• voice issues on the region you are on;
• voice being throttled by bandwidth set incorrectly - please check it by following the instructions here;
• voice hardware (mic, headset) not configured correctly in your operating system settings;
• voice hardware not configured correctly in the viewer;
• another application has your voice hardware in use (example, Skype);
• your anti virus software has “mangled” the voice application; see here.

You can test voice by going to Voice Echo Canyon. If voice is working correctly for you, anything you say there will be echoed back to you.

For more information, see http://wiki.phoenixviewer.com/fs_voice

[Lindal Kidd]

Maybe Voice is not enabled on the land where you are?  You can see this in the location info bar at the top of your screen