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Why cant I buy $L with my credit? I increased my credit to buy $L now I only have US credit.


MelanieDew
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See Billing and Trading Limits to check your limits and ensure that your difficulties are actually related to your billing and trading limits. Your level will be highlighted if you're logged in.

If this does appear to be the difficulty, you may request a review of your account to increase your limits by submitting a support case:

  1. Under What type of problem are you having? select Billing.
  2. Under Billing, select LindeX Billing and Trading Limits Review Reqest.
  3. Fill out the remaining fields as instructed, then click Submit.

We'll review your request and get back to you within five business days.

Now, if you have US$ in your account already, you can buy $L with them.  Whenever you buy L$ on the Lindex, the exchange charges your US$ balance first and then goes to your payment source on record (PayPal or a CC account) for the rest. 

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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See Billing and Trading Limits to check your limits and ensure that your difficulties are actually related to your billing and trading limits. Your level will be highlighted if you're logged in.

If this does appear to be the difficulty, you may request a review of your account to increase your limits by submitting a support case:

  1. Under What type of problem are you having? select Billing.
  2. Under Billing, select LindeX Billing and Trading Limits Review Reqest.
  3. Fill out the remaining fields as instructed, then click Submit.

We'll review your request and get back to you within five business days.

Now, if you have US$ in your account already, you can buy $L with them.  Whenever you buy L$ on the Lindex, the exchange charges your US$ balance first and then goes to your payment source on record (PayPal or a CC account) for the rest. 

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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