my recieved item arent in my inventory they are in phoenix but not firestorm. why?

[smokinjewelz Darkfold]

why arent my recieved items in my inventory

[Theresa Tennyson]

Sounds like you've gotten things from the Marketplace that went into the "Recieved Items" area in your inventory. With Phoenix the area appears as a folder in your inventory and with Firestorm it appears as a separate "drawer" at the bottom of the inventory panel. The items are actually in the same "place" with both ways of looking at it.

[Rolig Loon]

Because in Firestorm or Linden Lab's V3 viewer, Direct Delivery items from Marketplace go into your Received Items folder, at the very bottom of Inventory, instead of being sent to individual folders in Inventory. 

Now, if you're having trouble finding things you have received, the fastest way to find them is to open the Recent tab in Inventory.  Al items receved since you logged in will be listed.  If you click the little gear icon in its lower left corner and then select Show Filters, you can look for items received during any earlier period. 

Finally, if you still can't find the items because they were never delivered,  open Marketplace and click the My Marketplace menu at the top of the page. Select My Account >> Order History from the pulldown menu. If you do not receive items within about 24 hours, you should cut and paste the information about a missing item from that Order History and send it in a IM or notecard to the merchant, along with a polite message requesting redelivery. Most merchants are very kind and willing to redeliver. This happens all the time and they are aware of it. Do be patient, though. Not everyone logs in to SL every day or checks their e-mail. If you still haven't heard in another day or two, follow it up with a second polite note and finally, if you STILL haven't heard, file a support ticket at https://support.secondlife.com/create-case/ , selecting Marketplace from the pulldown menu.