Please Help! Not receiving any IMs inworld, the grid see's me as offline!

[Lukeh Ghost]

This is very annoying, not sure why this is going on and has happened for a few days now D: ! Basically, I'm getting no IMs or Inventory offers in world! Everything I get is received as an email as if I was offline. Any ideas on what could be the reason for this?

Here is a snap shot, image left is me sending out an IM, and the image to the right is the email I recieve. I do not get it as an IM but as an offline email. When I relog I do recieve the IM in the box as if I recieved it whilst being offline. But when I reply back top that IM it will just send any responses to email.

Also when I ask them if I am online from their side it says I am offline D:

This is my internet speed:

 

 

 

 

 

Any my system/specs/viewer:

Firestorm 4.3.1 (31155) Dec 2 2012 00:45:37 (Firestorm-Release) with Havok support
Release Notes

You are at 260,007.0, 234,103.0, 2,500.6 in Khisanth located at sim9560.agni.lindenlab.com (216.82.44.17:13001)
Second Life Server 12.12.10.267913
Error fetching server release notes URL.

CPU: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (2333.31 MHz)
Memory: 3328 MB
OS Version: Microsoft Windows 8 32-bit (Build 9200)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 5400 Series

Windows Graphics Driver Version: 9.002-120928m-149042C-ATI
OpenGL Version: 4.2.11931 Compatibility Profile Context

RestrainedLove API: RLV v2.7.0 / RLVa v1.4.7a
libcurl Version: libcurl/7.21.1 OpenSSL/1.0.0d zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 2.1.3010.6270

Settings mode: Firestorm
Viewer Skin: starlightcui (custom_dark)
Font Used: Deja Vu (96)
Draw distance: 128
Bandwidth: 2500
LOD factor: 4
Built with MSVC version 1600
Packets Lost: 1/62,327 (0.0%)

[Dilbert Dilweg]

I think its the system freaking out.. I have had this happen several times recently.. I had a Chat a couple days ago or yesterday with a gal. And I missed 5 of her messages. because they never came to my viewer. 5 hours later i check my emails only to see emails of chats that were important bits to our conversation which made me look like i was not paying attention....

[Fabiano Dover]

you could try restart your modem and router, i had it some time ago too, and was caused by packetloss.

 

my internetspeed was changed by my isp, and the modem didn't restart, after doing it manually all was well again.

[Malate Banufong]

This happens to me occasionally. I can be in-world but some connection somewhere in SL just hasn't picked up that I am logged-in. One check is to open your profile in-world and if you see the padlock up on the left top corner then you are not being recognised as being in-world ! You could also try logging in to mysecondlife.com when not in-world, then log out then go back in-world. This has sorted me out sometimes, but re-logging in-world also clears it sometimes.

The one good thing is that I have never found the issue to be permanent, just occasional.

[Jonathan Sivocci]

I have had the same thing happen to me at some point, but for me it cleared after a day, 

 

If you try to login on SL's regular viewer, see if the same thing happens again, if it does then it's probably a Bug with SL. 

If it works on the regular SL viewer then it's probably something with your firestorm viewer that got issues. maybe uninstalling/installing again would fix. 

[Dilbert Dilweg]

I actually use the Sl official viewer and it happens sometimes. The Sl presence system has always acted up like this for the 6.5 years i have been in SL... These serves end up losing communication with the central servers. packets gets dropped and your  in world "presence" gets lost

It is not a viewer issue. it is a back end server issue