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Membership problem ?


Gracious Noel
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why is my membership staying on the monthly membership slot for? I changed to basic free because i cannot pay for this anymore i suggest you guys fix that problem your self i keep changed it it don't stay on basic free. don't give me down the down river i have to do it my self i have done it my self it don't stay. you better fix it where it will stay on basic free. 

my father is already mad at me i am still on here because my accound did not close and i am still paying for the membership. I want my membership back to basic free and i want my land to be gone i know i can't keep land free. 

 

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It sounds like you got land when you were a Premium member. You can't go back to Basic without getting rid of that land - it doesn't happen automatically. You have to go to that piece of land and abandon it. If you've already done this you need to contact support directly - this forum isn't part of the support system.

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Hello Gracious, 

First go change your land holdings to 0: https://secondlife.com/my/account/landfees.php?lang=en-US

Then go here: https://secondlife.com/my/account/membership.php?lang=en-US and change your account to a free membership

If neither of them work, Submit a ticket to LL: https://support.secondlife.com/create-case/ and request them to set it to 0. 

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