Gracious Noel Posted December 22, 2012 Share Posted December 22, 2012 why is my membership staying on the monthly membership slot for? I changed to basic free because i cannot pay for this anymore i suggest you guys fix that problem your self i keep changed it it don't stay on basic free. don't give me down the down river i have to do it my self i have done it my self it don't stay. you better fix it where it will stay on basic free. my father is already mad at me i am still on here because my accound did not close and i am still paying for the membership. I want my membership back to basic free and i want my land to be gone i know i can't keep land free. Link to comment Share on other sites More sharing options...
Theresa Tennyson Posted December 22, 2012 Share Posted December 22, 2012 It sounds like you got land when you were a Premium member. You can't go back to Basic without getting rid of that land - it doesn't happen automatically. You have to go to that piece of land and abandon it. If you've already done this you need to contact support directly - this forum isn't part of the support system. Link to comment Share on other sites More sharing options...
Jonathan Sivocci Posted December 22, 2012 Share Posted December 22, 2012 Hello Gracious, First go change your land holdings to 0: https://secondlife.com/my/account/landfees.php?lang=en-US Then go here: https://secondlife.com/my/account/membership.php?lang=en-US and change your account to a free membership If neither of them work, Submit a ticket to LL: https://support.secondlife.com/create-case/ and request them to set it to 0. Link to comment Share on other sites More sharing options...
Melita Magic Posted December 22, 2012 Share Posted December 22, 2012 If the land isn't a Linden home you might want to sell it first. Even a couple hundred Lindens is better than nothing. Link to comment Share on other sites More sharing options...
Jonathan Sivocci Posted December 22, 2012 Share Posted December 22, 2012 Or abandon it, selling sometimes takes ages, take the 50 cents loss on a 512. they usually sell cheap. not worth selling. Link to comment Share on other sites More sharing options...
Nadin Twine Posted December 22, 2012 Share Posted December 22, 2012 Hello, I paid you for 2 months in advance, but today I received a message that the payment period for the land expires December 24.please see my payment Link to comment Share on other sites More sharing options...
Syo Emerald Posted December 22, 2012 Share Posted December 22, 2012 Contact the billing support, there are no Lindens here that will look into this thread....there is nobody you can talk directly to, we are all residents just like you. Link to comment Share on other sites More sharing options...
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