1 item failed with the error: Second Life communications timeout

[Alyssa Quicksand]

Ok this is really bugging me, I'm trying to purchase gifts for a friend with whom is about 1000 days, she had never Age Verified this account as it was used as a modle in her store. She had left Second Life for a little bit and deleted her other account and is returning wanting to use this one.

Everytime I try and send something like an AO, Clothings, Skins/Shapes I get "1 item failed with the error: Second Life communications timeout" .

However basic things like a Facelight goes through with zero problems. Since there is no longer an Age Verification process like the old days and the link has been removed from the Dashboards, I am confused to how to resolve this issue for her. Her settings in Preferences are set to PG, Mature, & Adult, I don't know what else to do. =/

Alyssa

[Arwen Serpente]

Have her try to buy something from the MP - a freebie like https://marketplace.secondlife.com/p/Direct-Delivery-Linden-Bear/3290638

If that's successful, then try to send a gift to her and see if you still get the error message.

(When Direct Delivery was first launched back in March, buying the Linden Bear was a way to get the "Received Items" File to appear in the viewer. Perhaps that will help.)

 

[Alyssa Quicksand]

Hi,  thank you for responding, I've got her a L$1 Facelight and it was delivered in less then 20 seconds however when I tried to purchase an outfit and Skin/Shape, I again got that message. Should I have her still try the bear here?

[Arwen Serpente]

If she received the facelight successfully, then I don't think sending the bear is necessary. It's possible there's just something odd about the skin/shape listing that you are trying to gift. If the creator has an inworld store, perhaps they also have a "gift to friend" option on the inworld vendors. You could also try sending the creator an instant message (check their profile for their preferred way of communication - it could be they prefer notecards) to alert them to the issue with sending the item as a gift.

Best of luck...crossing my fingers for you.

 

[Alyssa Quicksand]

Thank you for responding again, with the skin/shape, and clothings, is also an AO and Hair. I was thinking down the line of your thoughts as well but its with anything. Im at a loss. =/

 

(also how do you get your image avatar you're using in here so large?)

[Cerise Sorbet]

What do the listings show for delivery method? Are some from the same seller? Communications timeout normally means that the marketplace servers can't reach a magic box. Direct delivery items, or items from a different vendor whose box or region isn't having trouble, would still go through.

[Arwen Serpente]

Alyssa, definitely check Cerise's suggestion (if it is a DD item or Magic Box item) because that could help you understand the time out issues (see Cerise's post right above this one).

As for the forum badge, I used the info in this thread: http://community.secondlife.com/t5/Your-Avatar/How-to-create-a-cool-forum-avatar-badge/td-p/707025

:matte-motes-smile:

[Alyssa Quicksand]

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Cerise Sorbet wrote:

What do the listings show for delivery method? Are some from the same seller? Communications timeout normally means that the marketplace servers can't reach a magic box. Direct delivery items, or items from a different vendor whose box or region isn't having trouble, would still go through.

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Hi, no they are not the same seller, they are comprised of different, such as Truth hair, Dagger Designes, Noya, etc.. My region isnt having trouble, and I tried on different ones, to no avail.

 I will however contact the sellers and find out about the items. I never thought to consider the Magic Box issues. Perhaps on certain items.

 

[Arwen Serpente]

At least 2 of those designers are still using magic boxes, so Cerise is right. It wouldn't be a problem with your region, it would be a problem with the region where the merchant has their magic box.

[Cerise Sorbet]

Truth, Dagger, Noya are all still using magic boxes, so that would explain that.

[Alyssa Quicksand]

I'm assuming Truth as example uses the region the store is located and very very laggy..

Thank you both so much. I will just take her to the stores instead, just her computer is a bit outdated, well her card is.

 

[Alyssa Quicksand]

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Arwen Serpente wrote:

 

As for the forum badge, I used the info in this thread:

http://community.secondlife.com/t5/Your-Avatar/How-to-create-a-cool-forum-avatar-badge/td-p/707025

:matte-motes-smile:

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Thank you, I'll have to figure this out =)