I have requested a payout and not received my cash?

[Markova Markova]

are linden labs in receivership?

[Markova Markova]

sorry are linden labs in administration?

[Griffin Ceawlin]

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Markova Markova wrote:

are linden labs in receivership?

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This is how rumors get started...

Please be aware that LindeX processing through PayPal can take up to five business days (Monday-Friday, not including U.S. holidays).

http://community.secondlife.com/t5/English-Knowledge-Base/Account-balance/ta-p/700015#Section_.2.2

[Markova Markova]

Hm well not addressing the morality of such a weighting, (i.e. one can pay in immediately with no delay via credit card etc but getting ones cash back requires a paypal acc, processing fees and several days to action,) this still sounds like a corp struggling to keep hold of cash that does not belong to them! Looking forward to getting my cash back before LL folds

[Deja Letov]

Nope been this way for years, has nothing to do with holding onto cash. It's just their policy, I doubt it will change. There are third party stems out systems you can use, with slightly higher fees. I use virwox.com quite a bit.

[Markova Markova]

No support, No help, welcome to Linden Labs

[Markova Markova]

aye thanks, I'm stuck waiting for the pp xfer, after that i'm flitting to osgrid

 

[Pamela Galli]

I believe it is in part a security measure. 

[Nefertiti Nefarious]

Linden Labs is neither in receivership nor administration, they are working as slowly as everything else financial this weekend (and for the rest of the year).

This weekend is the busiest on-line and RL shopping time in the USA. All payment processing services, including PayPal, are bogged down and slower than molasses. Even buying groceries at the local market takes noticeably longer than usual.

Also, PayPal gives preference to its users who are buying on-line through PayPal, then to people distributing money via the pay-out service. The bulk pay-out service is a low-priority one.

Here's the typical process:

1 - You and a bunch of other people make a request for payout to LL. At this point, LL's computers move your money into the "payout pending" account to make sure you don't accidentally spend it.

2 - LL batches the requests (probably every business day), runs a process that verifies that the users are valid, adds up the value of the payout, and sends the payouts to PayPal as one big list in a file with e-mail addresses and amounts due. They also send the money to cover the payout.

All delays after this are because of PayPal and the way it handles bulk payout lists, not LL.

3 - PayPal is receiving a pile of these payout request files from various companies. They are queued in the order received. Late at night (when the load on its servers is lowest), they validate that the emails belong to users, that the amount sent is enough to cover that company's payouts, and start putting money into each account ... one by one.

Even at computer speeds, running the daily deposits is not an instantaneous process because of all the error checking that happens.  If you have the misfortune to have your payout in a file in the queue behind some of the really huge ones (like Yahoo!'s monthly page-view payments to its quarter of a million or so writers) or if there is an error upstream of your payout in LL's file ... it can take a while.

NOTE: Those companies that want an immediate payout can get it, but the processing overhead is much greater for them and for PayPal, and the payout fees are also much higher.

[Czari Zenovka]

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Deja Letov wrote:

Nope been this way for years, has nothing to do with holding onto cash. It's just their policy, I doubt it will change. There are third party stems out systems you can use, with slightly higher fees. I use virwox.com quite a bit.

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I use virwox.com as well and receive the cash out almost immediately

 

[Porky Gorky]

Payouts always slow down around thanksgiving week and crimbo so you might need to add a few days to the 5 to 7 working days,

The company is definitely not in administration as it has not been reported anywhere, but that is not to say it is still financially viable, no one knows as they stopped releasing most financial data a year ago.

[Heathcliff Harbrough]

I agree with Griffin (This is how rumors get started..)

 

Several years, even before i've opened an account at PayPal i knew it could take 3-5 business days. Always read before you  take actions.

However, Linden Lab is not responsible about sites and/or services by 3rd parties..