Can't Set Item to Active

[Grey Ormstein]

A few days ago I uploaded my items to the merchant folder and everything on the marketplace site seems to be in order, but on each item I can't seem to set the item to 'Active'.  

 

I filled in all the fields that have an asterisk and really these are all items I used to sell using my XStreet Magic Box.  The items were fine before I changed, but now it seems I'm stuck.

[Pamela Galli]

I would file a ticket -- there could be any number of problems but without looking at it, all we could do is guess. 

[Grey Ormstein]

How do you open a ticket?  I'm have a lot of difficulty navigating the help section.

[Ry0ta Exonar]

https://support.secondlife.com/create-case/

Chose Marketplace > General Marketplace issues, then describe your issue.

[Grey Ormstein]

Thank you so much!

[Tealthantos]

I ran into the same problem, however after very closely looking at everything I was able to figure out that the problem was that my catagories weren't selected.

 

It seems that Linden removed the warnings (or may not included) from if you didn't fill in all the fields when editing a listing.

 

Double check everything is completed then give it try again.