"Unable to connect to a simulator" - is Second Life "down"? Solved

[Emma Krokus]

Tried with different viewers and alt and into different regions, but getting same message - any advice please?

Thanks - Emma :)

[Dilbert Dilweg]

There is rolling restarts underway right now. You are probably surfing the roll out trying to access other regions.. Wait about 10-20 minutes and try your original location. If your original location is not back up in 30 minutes you can report an offline regions thru a support ticket

 

If you keep trying the downed regions without connecting to a good up region. then you can get that message for a long time.. Go to a region on the map that you know is up and then try the main region you want to access or relog

[Emma Krokus]

Thanks Dilbert - managed to get into a different region, home region also seems to be back online too. I'd read some scary stuff about this in previous forum threads so - Phew!! .

Emma

[Dilbert Dilweg]

You are welcome Glad you got it sorted 

Have an awesome day!

 

[Perrie Juran]

We are currently in the midst of rolling restarts:

[updated 7:00am PDT, 31 October 2012] We are currently undergoing rolling restarts for regions on the main Second Life server channel.  Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

http://status.secondlifegrid.net/

These cover main server channels today so there could be a strong possibility you have hit regions being updated.

I keep the grid status page at the top of my book marks.  It's the first thing I check any time I am having trouble logging in.

[Qie Niangao]

Didn't we used to get logged in to an infohub when this happened?

For that matter, if this doesn't still work--and it doesn't for me--who are all those people at infohubs, especially on rolling-restart days?

[Perrie Juran]

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Qie Niangao wrote:

Didn't we used to get logged in to an infohub when this happened?

For that matter, if this doesn't still work--and it doesn't for me--who are all those people at infohubs, especially on rolling-restart days?

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I find this to be hit and miss and I don't understand why.  Based on how packed sometimes the info hubs get during this time period I am wondering if the info hubs  are full that is the result. 

I did a brief search to see if I could find how many hubs there are but couldn't find a quick answer.  Maybe someone has this info at their fingertips.

 

 

[Theresa Tennyson]

I'm guessing that anyone that has the ABILITY to go to adult rated areas is sent to an adult-rated infohub because the system has no idea what they were doing when they logged off last. This works when it's only an individual sim that's down but in a situation like a restart there are too many regions offline at a time for all the people logging in who have the ability to access adult content to fit into the limited number of adult "safe hubs."

[Perrie Juran]

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Theresa Tennyson wrote:

I'm guessing that anyone that has the ABILITY to go to adult rated areas is sent to an adult-rated infohub because the system has no idea what they were doing when they logged off last. This works when it's only an individual sim that's down but in a situation like a restart there are too many regions offline at a time for all the people logging in who have the ability to access adult content to fit into the limited number of adult "safe hubs."

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Probably based on your preference settings, level of content you want to access.

I do always try to remember and put my helmet back on before logging off. 

I'd hate to inadvertently scare any nOObs.