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I got a message about store item as not as advertized and then removed. It was correct. What to do?


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We can't guess either.  All you can do is go through the ad copy very carefully and compare what you said with your product itself.  It's easy to mess up permissions, for example, so that something you said was transferable or modifiable turned out not to be.  Check dimensions too.  If someone thought that your wall was 4m high, but it was actually 10m high (and no-mod), they might get ticked.  Then take photos from all sides so that people can see that the only the front side has ivy, or that the ends have a different texture. Finally, search Marketplace for other items like yours, to see what category they are listed in and to see what features they are touting.  That's what the customers are comparing your product to.

You have loads of space to lay out all the details in your product description, so anticipate all of the ways customers might misinterpret your product and get there first.  Then relist it and see what happens.

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We can't guess either.  All you can do is go through the ad copy very carefully and compare what you said with your product itself.  It's easy to mess up permissions, for example, so that something you said was transferable or modifiable turned out not to be.  Check dimensions too.  If someone thought that your wall was 4m high, but it was actually 10m high (and no-mod), they might get ticked.  Then take photos from all sides so that people can see that the only the front side has ivy, or that the ends have a different texture. Finally, search Marketplace for other items like yours, to see what category they are listed in and to see what features they are touting.  That's what the customers are comparing your product to.

You have loads of space to lay out all the details in your product description, so anticipate all of the ways customers might misinterpret your product and get there first.  Then relist it and see what happens.

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