I can't log in, and I keep getting the error message "login failed", which is not very helpful. It only happens on one account. I can log in on other accounts, on the same region, and I have checked the password several times. I can log in to the SL website with no problem. I have tried to change the login location too, but it doesn't make any difference, and the same regions work for other avatars. I can't log in to the account from other computers either, and I have not recieved any emails about being banned, not in my inbox and not in my spam box. I have never been a premium member so it shouldn't be a payment problem. I have tried restarting the computer and nothing changed. And the contact support thing doesn't offer any options where I can pick 'login problems in viewer', just login problems to website. I have NO clue on what else I should try.
Edit: Okay thank you, that must have been the issue because it's working again now. Seemed very odd when it only affected one account, but it doesn't matter now.
Question
Nyx Karas
I can't log in, and I keep getting the error message "login failed", which is not very helpful. It only happens on one account. I can log in on other accounts, on the same region, and I have checked the password several times. I can log in to the SL website with no problem. I have tried to change the login location too, but it doesn't make any difference, and the same regions work for other avatars. I can't log in to the account from other computers either, and I have not recieved any emails about being banned, not in my inbox and not in my spam box. I have never been a premium member so it shouldn't be a payment problem. I have tried restarting the computer and nothing changed. And the contact support thing doesn't offer any options where I can pick 'login problems in viewer', just login problems to website. I have NO clue on what else I should try.
Edit: Okay thank you, that must have been the issue because it's working again now. Seemed very odd when it only affected one account, but it doesn't matter now.
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