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Login failed?


Nyx Karas
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I can't log in, and I keep getting the error message "login failed", which is not very helpful. It only happens on one account. I can log in on other accounts, on the same region, and I have checked the password several times. I can log in to the SL website with no problem. I have tried to change the login location too, but it doesn't make any difference, and the same regions work for other avatars. I can't log in to the account from other computers either, and I have not recieved any emails about being banned, not in my inbox and not in my spam box. I have never been a premium member so it shouldn't be a payment problem. I have tried restarting the computer and nothing changed. And the contact support thing doesn't offer any options where I can pick 'login problems in viewer', just login problems to website. I have NO clue on what else I should try.

Edit: Okay thank you, that must have been the issue because it's working again now. Seemed very odd when it only affected one account, but it doesn't matter now.

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If you have been trying to log in between 8:45 PM and the time of your post, this maybe due to this:

[Resolved] Unplanned Inventory Database Maintenance

[Resolved 9:16pm PST, 23 October 2012] Today’s inventory database maintenance has been completed.

[Posted 8:46PM PST, 23 October 2012] We are currently performing inventory server maintenance.  This maintenance should be completed shortly. During this time, some residents will be logged off and will be temporarily unable to log in for a brief period. This maintenance may disrupt transactions and logins. Please check back here for updates.

Try again now. :smileyhappy:

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