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Alexius Gant

Problem with upload

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Hi, my problem with animations is this:

I have uploaded animations always without problem, but since 1 week i cant import anymore.

When i click on upload animation, i see the preview winodow and its ok , but when i click on play button nothing happen, or better i dont see the preview on sl , and if i try to click in import button , the window closes and nothing happen, no animations in my inventory .

I hope someone can help me :matte-motes-frown:

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I am assuming you have checked to make sure your file is a .bvh file and that it is under 30 seconds in length. If it is a very complex animation the file may be too large to upload, though SL will give you an error message for that. Start with looking at your bvh file first.

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Thx for the reply.

No isnt .bhv problem because i tryed also with old animations then i have imported in the past, but now the preview dont work anymore.

I don't have a SL error message, i have just the window preview, and i can click every button but my avatar still stuck and if i click to import button the window closes but dont charge animations on my inventory.

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I just ran into SL to see if I could upload an new animation I just finished and had no problem at all. Have you tried reinstalling your viewer with a clean install to see if that clears the issue? If that doesn't work you may have to file a ticket.

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I use Phoenix viewer but i have try also with other viewer like firestorm or official viewer but nothing, the problem still.

And yes i have tryed also with reistall the viewer clear cache etc... but nothing.

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Well, I can't say that I know what is wrong. I upload animations almost daily, been in SL for almost 6 years, and never seen anything like you are describing.

I'll give you something to try tho. Delete all the folders related to SL. This means going into C:\Users\YOUR NAME\AppData\Roaming and C:\Users\YOUR NAME\AppData\Local and deleting all folders for every viewer. Then start up 1 of the viewers. I have had to do this a number of times in my SL life to correct logging in issues. And..... I can't think of anything else you could do. You will have to reset all your Preferences when you log back in. I can't guarantee that this will do anything, but I can't think of anything else you could try. If you need to save some of the log files, I'd just copy the file and put it in a completely different location on your pc.

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