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"Unable to connect to a simulator" is the message you will get if the region you are trying to log in to is offline.  Try to log in to a different region, and you should be fine.

If you happen to run RLV or RLVa via one of the other TPVs, you need to raise a ticket with support, or if you are premium go on Live Chat, and get the region restarted either by LL themselves or the region owner.

That message is most commonly seen on the days of the scheduled Rolling Restarts, which are listed in this Forum under the Server thread, or announced on the Grid Status Page.

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