I cant see my sl profile

[claudine VanDouser]

This shows me ''We're sorry but something went wrong (500)... What can i do?? Please help me... My sl name is ''claudine vanDouser''.. Thanks..

[Rolig Loon]

Try using a different web browser.  SL and IE have never been able to work and play well together.  Try Firefox or Chrome.

[Malate Banufong]

Maybe it's all that funny type face stuff you are using that stops the search actually recognising your name and opening your profile ?

[Irene Muni]

Maybe Malate is OK. I cannot see your profile with FireFox (and I cannot see it with Chrome): "We're sorry but something..."

[claudine VanDouser]

After 3 days I was still seeing the same problem named (500)... I dont know what can i do...

[claudine VanDouser]

 

We're sorry, but something went wrong

 

Please try again in a few minutes. If you continue to receive this message please use the options under the viewer's "Help" menu or visit Second Life Support.

 

Go to my.secondlife.com

 

 

This is the problem... I use the latest version of sl viewer...

 

[Irene Muni]

And what web browser are you using? Explorer, Firefox, Chrome...? Or are you using the browser of the viewer? See the Rolig's answer

[Irene Muni]

You can open a Support Case ( http://community.secondlife.com/t5/English-Knowledge-Base/How-to-contact-customer-support/ta-p/739385 ). As type you can use Account Issues >> Sl Web Login Issues.

[Rolig Loon]

Aha!  I see the problem.  Malate is probably right.  You are using all sorts of strange characters in your name.  The search engine simply cannot find you.  It doesn;t make any difference whether you use the inworld search or the web browser.  Try getting rid of all of that "Bella" stuff and see what happens.