account problem taking my free house

[Dago Heron]

Hello

today I try to obtain my free house as premium member but this is the message I receive back

 

We're Sorry...

    It appears that your account is past-due, or that you currently have outdated/no billing information on file. Please update your billing information and try again.

Secondlife.com | My Account

 

Billing information are OK and I am not past-due ...

 

Can you help me ?

 

TA

DAgo

[Rolig Loon]

You'll have to sort this one out with the Linden Lab billing office.  If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English