• 0
Ricky40

Received Items?

Question

Wondering fo someone can help me with this. When I buy something a get a message that the tiem has been snet to "your recieved folder." The only way I can see this "recieved" folder" is by going to my "recent" tab. There is not "recieved" folder in my regular inventory. So if I have to log off and have not looked at all the items in my "recieved" folder, when I log back on they are gone!(Becasue they are no longer "recent." Hellpp! 

Share this post


Link to post
Share on other sites

27 answers to this question

Recommended Posts

  • 0

 

Hi,

 Your received items folder is not within your main inventory, unless you are using older viewers. Look for the Received items on the bottom of the frame of your inventory. When objects arrive from merchants using direct delivery, objects go into this space and their arrival is marked there being a quantity 1 or more objects next to the received items. Click on the box to open the folder and view what is inside

All items remain there until you move them to where you would like them to be.

 

Hope this is helpful

Chrissy

  • Like 1

Share this post


Link to post
Share on other sites
  • 0

Yep, you'll need a newer viewer.

A work around is to move things from your Recieved Items folder (to - for example - the root folder of your Inventory, replicating the behaviour of the old system) but as you say, if you relog without moving them they can only be recovered with a viewer that's been updated for Direct Delivery.

Share this post


Link to post
Share on other sites
  • 0

How do I change my recent settings? To stay for more than one day? Also, I have updated to teh new phoenix viewer and it is still doing the same thing!

Share this post


Link to post
Share on other sites
  • 0

Thank you so much, Chrissy Ambrose. I had been away from 2nd Life awhile and just moved my marketplace items to Direct Delivery. After making a "test delivery," for the life of me I couldn't find that "Received Items" folder. Of course, I was searching regular inventory. Your explanation was extremely helpful.

Share this post


Link to post
Share on other sites
  • 0

But isn't there a way to have your reviewed items folder in your regular inventory so you don't have to risk losing your items?

Share this post


Link to post
Share on other sites
  • 0

If you use some third party viewers like Phoenix, you can have the received items folder in your regular inventory, but I don't think that reduces the risk of losing your items due to inventory issues.

Share this post


Link to post
Share on other sites
  • 0


Ricky40 wrote:

I do use Phoenix firestorm, so how do I do that?

You don't need to do anything special. Received Items is a plain old inventory folder, even though some viewers display it specially. Items stored there aren't really any more or less safe than in any other spot, but it's good to move stuff out of there regularly just for the sake of organization.

Share this post


Link to post
Share on other sites
  • 0

Open Inventory, click on the tab 'Inventory', look at the bottom above the three buttons is a bar saying 'Received Items(nnn)'.

Klick on that, you'll see the received items. ('nnn' = Number of entries in that folder)

In Version 1-style viewers e.g. Singularity, there is a regular folder in the inventory named 'Received Items'.

 

 

Share this post


Link to post
Share on other sites
  • 0

My understanding is that items in your "Received Items" folder will stay there until you drag them up into your regular inventory, so you're not likely to lose them. The Received Items folder is not like your "Recent" folder where items stay a short time and then go by themselves into regular inventory. I find the "Received Items" folder very helpful, as I sometimes buy something in a hurry and then try to remember the name so I can find it. This way, everything I bought and haven't yet put into inventory is right there in front of me. A big improvement.

Share this post


Link to post
Share on other sites
  • 0


Cookie Kappler wrote:

My understanding is that items in your "Received Items" folder will stay there until you drag them up into your regular inventory, so you're not likely to lose them. The Received Items folder is not like your "Recent" folder where items stay a short time and then go by themselves into regular inventory. I find the "Received Items" folder very helpful, as I sometimes buy something in a hurry and then try to remember the name so I can find it. This way, everything I bought and haven't yet put into inventory is right there in front of me. A big improvement.

Not quite.  "Recent" is just a tab on the inventory view, nothing actually moves on its own.  By default, items will show there as recent until you next relog but you can click on the little gear symbol in the inventory view and change the recent filter.  I have mine typically at 3 days but you can set what you wish.  It's just a search filter, nothing more, nothing less.  Items were already in your inventory so never moved on their own.

Received Items is the inbound repository for items bought on Marketplace and delivered by Direct Delivery.  My issue here is that if i'm lazy and wear something while it resides in that folder, it doesn't show as a worn item on the "Worn" tab in inventory view.

Better inventory management would address this but that's what happens anyway.

Share this post


Link to post
Share on other sites
  • 0


Sassy Romano wrote:


Cookie Kappler wrote:

My understanding is that items in your "Received Items" folder will stay there until you drag them up into your regular inventory, so you're not likely to lose them. The Received Items folder is not like your "Recent" folder where items stay a short time and then go by themselves into regular inventory. I find the "Received Items" folder very helpful, as I sometimes buy something in a hurry and then try to remember the name so I can find it. This way, everything I bought and haven't yet put into inventory is right there in front of me. A big improvement.

Not quite.  "Recent" is just a tab on the inventory view, nothing actually moves on its own.  By default, items will show there as recent until you next relog but you can click on the little gear symbol in the inventory view and change the recent filter.  I have mine typically at 3 days but you can set what you wish.  It's just a search filter, nothing more, nothing less.  Items were already in your inventory so never moved on their own.

Received Items is the inbound repository for items bought on Marketplace and delivered by Direct Delivery.  My issue here is that if i'm lazy and wear something while it resides in that folder, it doesn't show as a worn item on the "Worn" tab in inventory view.

Better inventory management would address this but that's what happens anyway.

Thank you--now I understand "Recent Items" better :)

 

Share this post


Link to post
Share on other sites
  • 0

Open your inventory icon.In the bottom of the window you can find New inventory window. Click the New inventory window.There you can find you're received items. Hope I help with this problem.

Share this post


Link to post
Share on other sites
  • 0

Hi I was wondering how long should I wait for clothes that I bought in the marketplace to come to my received folder because I have history that I bought it, it just hasn't shown up. 

Share this post


Link to post
Share on other sites
  • 0
Posted (edited)

Mine always arrive without seconds - I think a minute was the longest for me.  There was some MP maintenance this morning.  If you bought during that time, there could be a problem. 

Edited by LittleMe Jewell
  • Like 1

Share this post


Link to post
Share on other sites
  • 0
Posted (edited)

It is probably that. Thank you!

 

 

sadly that didn't work and I still don't have the things I paid for. :(

Edited by FairyMomo

Share this post


Link to post
Share on other sites
  • 0

Send a copy of the order history showing the purchase to the seller and request a redelivery - be polite.

  • Like 2

Share this post


Link to post
Share on other sites
  • 0
5 hours ago, FairyMomo said:

Hi I was wondering how long should I wait for clothes that I bought in the marketplace to come to my received folder because I have history that I bought it, it just hasn't shown up. 

Did you purchase it between 9:30 and 10:45 SLT June 12th? If you did, read this:

https://status.secondlifegrid.net/

If that is the problem, go to https://support.secondlife.com/contact-support/ and file support case.

If not, do as @LittleMe Jewell suggested and contact the seller. But remember the "be polite" part of her post and also keep in mind that it may take a few days before the seller logs on and sees your message. The seller is not responsible for MP deliveries, that's up to Linden Lab, but most serious sellers will redeliver copyable items.

Also, to avoid delivery problems in the future, remember that if you are logged in privacy ("Do not disturb") mode MP deliveries will always fail.

  • Like 1

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now