marketplace issue

[BlueSean Yiyuan]

Hello, one of my customer purchased an item on my markeplace store, and when it was delivered, he received 44 items in the received folder ,all mine of course  . My associate purchase one too and same thing happen . So I have unlisted  all my items from marketplace and send a support ticket to LL and I'm waiting for an answer .I would like to know if someone got the same issue ?

Thank you  in advance.

[Rolig Loon]

When you uploaded the items to your Marketplace store, did you put them all in the same upload folder by mistake?  You are supposed to upload one separate folder for each saleable item.  You can put several related items in a folder (the top, skirt, and glitch pants for a dress outfit, for example, or a set of instructional notecards and LMs), so that they are all sold as a single package. If that's not what you want to do, upload items in separate folders if they are supposed to be sold separately.

[BlueSean Yiyuan]

Thank for your answer Rolig, it's appear it is the problem.But, I use the direct delivery merchant outbox since its launch, ( and try a lot of time to make purchase with alts, to be sure everything is right), Just an another mystake ..but fixed. Thank you again