TarquinAnthony Posted August 18, 2012 Share Posted August 18, 2012 So I have a billing issue I call the billing department and they say they have to file a ticket they can't fix the billing problem I have.So billing can't fix billing,What sense does that make? Link to comment Share on other sites More sharing options...
valerie Inshan Posted August 18, 2012 Share Posted August 18, 2012 TarquinAnthony wrote: So I have a billing issue I call the billing department and they say they have to file a ticket they can't fix the billing problem I have. So billing can't fix billing,What sense does that make? None, since we don't know what your issue is. :smileyindifferent: Link to comment Share on other sites More sharing options...
Charolotte Caxton Posted August 18, 2012 Share Posted August 18, 2012 What kind of issue? Link to comment Share on other sites More sharing options...
Herry Maltz Posted August 18, 2012 Share Posted August 18, 2012 Exactly. What type of issue are you having? I wouldn't be exactly shocked though if it was something simple that billing should be able to handle, but instead escelates to a different department or something. Link to comment Share on other sites More sharing options...
Nyll Bergbahn Posted August 18, 2012 Share Posted August 18, 2012 TarquinAnthony wrote: So I have a billing issue I call the billing department and they say they have to file a ticket they can't fix the billing problem I have. So billing can't fix billing,What sense does that make? It makes perfect sense. There are some issues that need further investigation beyond what Billing Support can handle and these get referred to the main Support team. Link to comment Share on other sites More sharing options...
TarquinAnthony Posted August 27, 2012 Author Share Posted August 27, 2012 I put my credit card info in 4 times and all I get is a white screen I call billing and they say they have to file a ticket if they are billing and this is a billing issue fix it ,,not that hard Link to comment Share on other sites More sharing options...
Charolotte Caxton Posted August 27, 2012 Share Posted August 27, 2012 Sounds like a technical issue. Are you using internet explorer? Try Google Chrome. Link to comment Share on other sites More sharing options...
161488303349 Posted August 28, 2012 Share Posted August 28, 2012 can be the other way round as well sometimes the linden web certificates can get out of date and the site not work. seems that you have to use IE to update the certs (it happens automagically just by going to the page) and then change to Chrome/Firefox/etc to use it they your preferred browser lis kinda dumb that we need to do that but nvm (: + even dumber is that to get flash media to work in SL (the easy way) then have to use Firefox to do the install. cant easy use official Chrome or IE to do that bc they work differently to how the SL webkit browser works so altogether big lol (: Link to comment Share on other sites More sharing options...
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