i can login into my account but getting dns can resolve my name wont let me into sl why not?

[Lethal Hammerer]

i tried logging into my viewer which i have been on now for 5+ years and i am getting a message that begins : login failed : dns could not resolve my name.  then continues by saying if i can login into www.secondlife.com but not my viewer account to contact support.

can someone help me i have many people who depend upon me and im here is secondlife to help those who are in need?

[Rolig Loon]

Your viewer and SL's servers have temporarily lost the ability to talk to each other. Unless there's a problem with the servers (Always check http://status.secondlifegrid.net/ first), it's probably something on your end. So....

(1) Try shutting off your computer, unplugging the router and modem for a couple of minutes, and then plugging them back in and restarting. That simple step may clear up everything

(2) Change your DNS settings from whatever your ISP assigns you as a default. Use Google's free public DNS servers instead. Here's how >>> http://code.google.com/speed/public-dns/

(3) If things are STILL messed up, contact your ISP. Maybe they are working on their Internet connections. Mine go down for about 20 minutes once a month or so while they are vacuuming dust out of their servers, or whatever they do.