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I have two accounts my alt works and my main does not- crashing when log in


DjJaZzIeJaZ
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Can some one please help me! I have two accounts, Djjazziejaz- main, and Lacualamoonbeam- alt

My main account keeps crashing at log in every time, I've tried numerous times to re log but still nothing works..Although my alt works just fine..

I've tried un-installing then reinstalling the Phoenix Viewer I use, as well as rebooting the pc, modem, and router

Also I've tried lowering the quality, clearing the cache..Stil nothings working..

 

If someone could please help me out that would be much appreciated please and thank you! 

:)

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Greetings!

A few ideas came to mind at reading of your dillema ....

One possibility is that you have a scripted item attached to your avitar that is somehow generating a crash state as soon as the script runs. A possible work around to this is to login to a location such as a sandbox where the scripts are disabled.

If you dont' crash then do a character test to your prefered avi gender tp to your home location and test by relog without attaching anything at all. Just the base linden avitar. If you log in perfectly its something you attached to your avi thats causing the crash.

 

Another possibility is.....

Another cause of instant crashing that I personaly experienced was an issue with using the 'funky' characters in a group tag. I ended resolving this by logging in an alt and changing the grouptag to not have any of the 'high ASCII' characters in it. If this is the case and you've set a display name with these characters in it.... it may require filing a ticket with the Lindens to see if they can reset it for you.

 

Hope these ides help,

Hagdrisil Shilova

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