Log in issues

[Venum Ames]

I am facing logging  in problem for the first time after many years! What can i do? The winows ''say'' that there is a problem and i will be notify if it is solved!

 

Thank you

Venum Ames

[Storm Clarence]

I would check your Internet connection.  

 

[Nalates Urriah]

When you ask a tech question include information about your computer and viewer. If the viewer will at least show the login screen, get the info from the viewer's Help-About... and paste that into your post with your question. To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.

You can test your connection using these steps: Troubleshoot Your #SL Connection

After a viewer crash and subssequent failures on restating... reboot your computer.

Something may have messed up in your computer. You can try reinstalling your viewer. I would install over the top of the existing install. If you decide to uninstall... remember to save your chat logs, if you need them.

You can look in the SL log and see if you can get a clue to the problem.

C:\Users\[win_login_id]\AppData\Roaming\SecondLife\logs\

Start at the end abd workbackward. Look for warnings and errors.

[Marigold Devin]

Welcome to Second Life Answers, Venum.

Is it Windows that is giving you the message? If this is the case, it would be very useful if you could click on "options" at the top right hand corner of your original post and "edit" to add your computer's specifications. 

If you've been able to log into Second Life with no problems, and are not returning after a break, then it is possible that the latest Windows Updates have caused a clash with the Second Life software, and I would recommend you do a system restore to take you back to the day when you were last able to log into Second Life. 

Also check that your graphics card drivers are up to date.

[querli]

nao vejo o meu avata e nao sei a onde encontra ele sou nova misso me ajuda e eu nao to cosegundo add amigos como faso para cosegir comesar no jogo obrigada