Jump to content
  • 0

Unknown problem with the login


Katniss1994
 Share

You are about to reply to a thread that has been inactive for 2822 days.

Please take a moment to consider if this thread is worth bumping.

Question

I have just installed the game, but when I try to login it show the following error: "Login failed. Despite our best efforts, something unexpected has gone wrong." While I was logging for a first time, a message popped out. It said it is missing something (file?) that is connected with my video (I just couldn't remember it exactly). Unfortunately, I clicked on the "Don't show it again" box and I can't see what is the missing file.

I think this is the problem, but, please, can you help me to enter in the game?

 

EDIT

I have checked the system requirements before the installing the game and I have a pretty good connection. I also reinstalled the latest Quicktime and Flash versions and plugins. So I looked the viewer's log and I will post the warning that I found:

2012-05-23T23:26:56Z WARNING: LLControlGroup::set: Invalid control VersionChannelName

2012-05-23T23:26:56Z WARNING: LLControlGroup::loadFromFile: Cannot find file C:\Documents and Settings\Administrator\Application Data\SecondLife\user_settings\settings_crash_behavior.xml to load.

2012-05-23T23:26:56Z WARNING: LLUIColorTable::loadFromFilename: Unable to parse color file C:\Documents and Settings\Administrator\Application Data\SecondLife\skins\default\colors.xml

2012-05-23T23:27:02Z WARNING: LLGLManager::initWGL: No ARB WGL render texture extensions

2012-05-23T23:27:05Z WARNING: LLViewerTextureList::getImageFromFile: Failed to find local image file: inv_folder_mesh.tga
2012-05-23T23:27:05Z WARNING: LLViewerTextureList::getImageFromFile: Failed to find local image file: inv_item_mesh.tga

2012-05-23T23:27:12Z WARNING: LLUICtrl::initCommitCallback: No callback found for: 'Edit.Cut' in control: Cut
2012-05-23T23:27:12Z WARNING: LLUICtrl::initCommitCallback: No callback found for: 'Edit.Copy' in control: Copy
2012-05-23T23:27:12Z WARNING: LLUICtrl::initCommitCallback: No callback found for: 'Edit.Paste' in control: Paste

2012-05-23T23:27:12Z WARNING: LLViewerJoystick::init: ndof_init_first FAILED

2012-05-23T23:27:13Z WARNING: LLViewerJoystick::init: ndof_init_first FAILED

2012-05-23T23:27:13Z WARNING: LLViewerJoystick::init: ndof_init_first FAILED

2012-05-23T23:27:13Z WARNING: LLProcessLauncher::launch: CreateProcessA failed: The system cannot find the path specified.

2012-05-23T23:27:14Z WARNING: LLRegistry<class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> >,class boost::function<void __cdecl(class LLUICtrl *,class LLSD const &)>,class LLRegistryDefaultComparator<class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > > >::Registrar::add: Tried to register Inventory.NewWindow but it was already registered!
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_viewer.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_viewer.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_viewer.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_viewer.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_viewer.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_login.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_login.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_login.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_login.xml: Invalid parameter block for class LLMenuItemCheckGL
2012-05-23T23:27:14Z WARNING: LLInitParam::BaseBlock::validateBlock: Invalid param "name"
2012-05-23T23:27:14Z WARNING: LLUICtrlFactory::createWidgetImpl: D:\Games\ \SecondLifeViewer2\skins\default\xui\en\menu_login.xml: Invalid parameter block for class LLMenuItemCheckGL

2012-05-23T23:27:15Z WARNING: LLView::getChild: Making dummy class LLView named "server_combo_text" in panel_login

2012-05-23T23:27:15Z WARNING: LLProcessLauncher::launch: CreateProcessA failed: The system cannot find the path specified.

2012-05-23T23:27:15Z WARNING: LLProcessLauncher::launch: CreateProcessA failed: The system cannot find the path specified.


2012-05-23T23:27:15Z WARNING: LLURLRequest::process_impl: URLRequest Error: 77, Problem with the SSL CA cert (path? access rights?), https://update.secondlife.com/update/v1.0/Second%20Life%20Release/3.3.1.254524/win

2012-05-23T23:27:15Z WARNING: LLUpdateChecker::Implementation::completed: html error 499 (STATUS_ERROR)

2012-05-23T23:27:17Z WARNING: init_start_screen: Bitmap load failed

2012-05-23T23:27:17Z WARNING: LLXMLRPCTransaction::Impl::process: LLXMLRPCTransaction CURL error 77: error setting certificate verify locations:

2012-05-23T23:27:17Z WARNING: LLXMLRPCTransaction::Impl::process: LLXMLRPCTransaction request URI: https://vip.login.agni.lindenlab.com/cgi-bin/login.cgi

2012-05-23T23:27:17Z WARNING: LLXMLRPCTransaction::Impl::process: LLXMLRPCTransaction CURL error 77: error setting certificate verify locations:

2012-05-23T23:27:17Z WARNING: LLXMLRPCTransaction::Impl::process: LLXMLRPCTransaction request URI: https://login.agni.lindenlab.com/cgi-bin/login.cgi
2012-05-23T23:27:17Z INFO: Poller::poll: login_to_simulator result from https://login.agni.lindenlab.com/cgi-bin/login.cgi: status CURLError, errorcode SSL_CACERT_BADFILE (Despite our best efforts, something unexpected has gone wrong.

2012-05-23T23:27:17Z WARNING: LLToastAlertPanel::LLToastAlertPanel: Alert: Login failed.

2012-05-23T23:27:18Z WARNING: LLView::getChild: Making dummy class LLView named "server_combo_text" in panel_login

2012-05-23T23:27:18Z WARNING: LLProcessLauncher::launch: CreateProcessA failed: The system cannot find the path specified.

2012-05-23T23:27:18Z WARNING: LLProcessLauncher::launch: CreateProcessA failed: The system cannot find the path specified.

2012-05-23T23:27:19Z WARNING: LLModalDialog::stopModal: LLModalDialog::stopModal not in list!

2012-05-23T23:27:22Z WARNING: init_start_screen: Bitmap load failed

2012-05-23T23:27:22Z WARNING: LLXMLRPCTransaction::Impl::process: LLXMLRPCTransaction request URI: https://vip.login.agni.lindenlab.com/cgi-bin/login.cgi

2012-05-23T23:27:22Z WARNING: LLXMLRPCTransaction::Impl::process: LLXMLRPCTransaction CURL error 77: error setting certificate verify locations:

2012-05-23T23:27:22Z WARNING: LLXMLRPCTransaction::Impl::process: LLXMLRPCTransaction request URI: https://login.agni.lindenlab.com/cgi-bin/login.cgi

2012-05-23T23:27:22Z WARNING: LLToastAlertPanel::LLToastAlertPanel: Alert: Login failed.
Despite our best efforts, something unexpected has gone wrong.

2012-05-23T23:27:22Z WARNING: LLPanelLogin::LLPanelLogin: Duplicate instance of login view deleted

2012-05-23T23:27:22Z WARNING: LLView::getChild: Making dummy class LLView named "server_combo_text" in panel_login

2012-05-23T23:27:22Z WARNING: LLProcessLauncher::launch: CreateProcessA failed: The system cannot find the path specified.

2012-05-23T23:27:22Z WARNING: LLProcessLauncher::launch: CreateProcessA failed: The system cannot find the path specified.

2012-05-23T23:27:24Z WARNING: LLModalDialog::stopModal: LLModalDialog::stopModal not in list!

2012-05-23T23:31:35Z WARNING: LLAppViewer::cleanup: Hack, skipping FMOD audio engine cleanup

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

Check that your computer meets the System Requirements | Second Life.

When you ask a tech question include information about your computer and viewer. If the viewer will at least show the login screen, get the info from the viewer's Help-About... and paste that into your post with your question. To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.

Initial login problems are usually either form a poor connection or a computer that does not meet the minimum specs.

You can test your connection: Troubleshoot Your #SL Connection

You can clear the viewer's settings and probably get the opening error message again. The file you need to wipe is: C:\User\[win_login_ID]\AppData\Roaming\SecondLife\user_settings\setting.xml

OR...

You can look in the viewer log file to see what is failing. The log is here: 
C:\User\[win_login_ID]\AppData\Roaming\SecondLife\logs\SecondLife.log

That is a text file. So, you can open it with most any editor. Start at the end of the file and work toward the beginning looking for warnings and errors.

  • Like 1
Link to comment
Share on other sites

  • 0

depends on the os i get the same message but my game runs im useing parrot linux some times you just play with it copy past to teminal or drag and drop other ditros of linux are set diffrently so there more then one viwer out there i use alchemy i get the same error but game will run avoiding the error

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 2822 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...