On the marketplace website, the My Marketplace Button is not working, how do I get this fixed?

[luna Lafleur]

I have a marketplace shop and the past several days, I cannot access my marketplace account to manage my listings, or check my transactions as the button at the to of the page will not work.  All other buttons are working for me but that one. Can someone help please!

[Arwen Serpente]

Luna, this has been happening to a number of Merchants trying to update their MP shops in the past few days. It seems to affect those using IE7 browsers. Here's a possible way to fix it:

- Log out of the Marketplace. Clear your browser cache. Restart your computer. Re-open your browser and try again.

or

- Try a different browser. I am using Firefox and have not had this issue (yet).

I hope that will help!

[Rolig Loon]

That web site has trouble with some browsers.  Try switching to a different one.  Firefox works for most people, and so does Chrome.