Jump to content
  • 0
Sign in to follow this  
ShibariKate

transaction history older than 30 days (please answer the question)

Question

  • 0

Is it possible to view transactions older than 30 days?

It is not currently possible to view Linden dollar (L$) transactions older than 30 days. You can download all transactions in the past 30 days as an Excel spreadsheet for later reference. To download your transaction history:

  1. Go to https://secondlife.com/account/transactions.php
  2. In the From field, choose the earliest possible date
  3. Click the download button
  4. Save the .xls file to your hard drive

http://community.secondlife.com/t5/English-Knowledge-Base/Buying-and-selling-Linden-dollars/ta-p/700107

  • Like 1

Share this post


Link to post
Share on other sites

12 answers to this question

Recommended Posts

  • 0

Is it possible to view transactions older than 30 days?

It is not currently possible to view Linden dollar (L$) transactions older than 30 days. You can download all transactions in the past 30 days as an Excel spreadsheet for later reference. To download your transaction history:

  1. Go to https://secondlife.com/account/transactions.php
  2. In the From field, choose the earliest possible date
  3. Click the download button
  4. Save the .xls file to your hard drive

http://community.secondlife.com/t5/English-Knowledge-Base/Buying-and-selling-Linden-dollars/ta-p/700107

  • Like 1

Share this post


Link to post
Share on other sites
  • 0

No, it is not possible to get transactions older than 30 days.

However, your transaction history would only show - at most - whether you were charged or not.  Whether Linden Lab's systems passed that on to the merchants involved you can't tell.  It is good that you are concerned but it's not something you can or need do anything about.

  • Like 1

Share this post


Link to post
Share on other sites
  • 0

It sounds as if you already know the answer.  It is NO, you cannot get a Transaction History older than 30 days.  That information is not available.

Share this post


Link to post
Share on other sites
  • 0

As the others said: 30 days history in L$, 45 maximum in USD. You are doomed to download XLS or XML lifes if you want to keep all your records.

Share this post


Link to post
Share on other sites
  • 0

There is one type of transacton where you can get old records.  If you use the HippoRent rental box system, it keeps track of every payment ever made to you since you set up the web page...even for rental boxes that you've deleted.

But this probably won't apply to your situation, sorry.

Share this post


Link to post
Share on other sites
  • 0

ShibariKate wrote:

i need to know how to get this right now, as there has to be way to get get history of transaction somehow, especially if someone requests this. appreciate if someone can answer the question, and not answer with how the "rules" currently work as i know already.


IF you personally know the right technical people at SL then maybe you could convince them to restore a backup of data in order to get you the info that you want.  Otherwise, as others have said, you are truly out of luck as SL does not keep the data longer than 30 days.

 

Share this post


Link to post
Share on other sites
  • 0

You seem to have missed all the answers that have been given: "You can't"

If you really believe "there has to be way" for something the site, the "rules" and everyone who answers says "can't be done" then you tell us what it is!

Getting stroppy because you didn't get the answer you want is boring.  There's nothing so urgent you need it "right now" all of a sudden after 30 days.  In fact you don't even have a need for this at all; "to make sure ... creators were paid"?  It's their problem, not yours.

  • Like 2

Share this post


Link to post
Share on other sites
  • 0

Is this for an inworld transaction or from the Marketplace?

- All your Marketplace orders and transactions (since you started shopping on the MP) can be found under My Marketplace->My Account->Order History.  There have been instances with the new DD system of items being delivered, customer charged, but Merchant has not received the money.  In those instances, there is a JIRA (bug report) where the Merchant goes to report the error.

- Inworld purchase transactions only appear on the Dashboard and are subject to the 30 day limit unless downloaded.  If the Merchant uses a vending system, perhaps it would have the history (although if it was a non-payment issue, then I'm not sure since they all vary slightly).  If they use regular prim boxes set for sale, then the only record is the Dashboard.

 

 

Share this post


Link to post
Share on other sites
  • 0

You may think they suck, but that's the way it is. You are free to download regularly a record of your transactions : Enter a date range, then download as CSV - XLS - XML files. As far as I know most (if not all) merchants do this to keep records of their business.

  • Like 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...