How do I stop my merchant outbox initializing for days?

[TishaRogue]

R.U.Rogue marketplace products have been made unavailable for sale. LL closed the jira again without doing anything to solve the merchant outbox initializing issue. I still cant upload anything to marketplace and i will not have them get the % profit for item sales of already existing products. thier service and suport have failed me greatly and in the last few days i have logged at least 18 hours filling in jiras and messing around trying to get this problem fixed. having to keep reopening the reports i have sent from them closing them without solving has become too time consuming and is wasting my time and frustration. time is money and LL wont have mine.

Ok ive been tossed bk and forth between the firestorm help bug report peple who say only linden labs can solve this isue and linden labs themselvs that keep closing the jira first saying the issue has been fixed with server deploys now saying it is a repeat. nothing got fixed with the server deploys and the repeat wasn't a new jira but my reopening the first one that they said they fixed and didnt. i have spent days trying to solve this issue going bk and forth in forums knowledgebase and filling out jiras long enough to be books. it has come to the point that my time is worth more than this mess and if they close the jira again without solving the issue there will be no point in me keeping the store open at all. i go to many build stores collecting supplies for new creations and i have been seeing stores drop like flys. i'm not the only creator giving up due to the continued frustration with the market outbox problem. the market store is my only source of income and i have no way of adding outside funds. many are in simmilar situations than i am and have inworld financial responsibilites that are failing due to the market stores malfunctioning. ive had enough and have spent too much valuable time trying to get new items into my store. i have a backlog of creations ready to go that will take forever to list as it is so will not be making any new items intended for sale since there is no point. im not wasting more time reopening jiras again if it gets closed without results one more time my store is gone and wont come back.

My merchant outbox worked fine before when i switched all old items over to the new system and when i added new items. Now it is malfunctioning. I first tried many folders and it initialized for about 18 hours. Since I wasnt sure if that worked right i deleted the entries and tried again with only 5 folders each with only 5 items in them. This next set is still initialising after logging in and out and also trying the other viewer.I also logged off overnight and the box is still going with teh timer circle. I have tried logging in and out of both sl and my market store account in different orders and none has worked. The merchant outbox is stuck in this initializing pattern. I cant canecel it or undo it or add anything new to the store. How do I stop this and fixz it so I can put the backlog of new items into the store?

 

Thanks. The preference settings are already i English so unless i switch to another then switch bk not sure i can do that one. I'll add to the report  since the more added to it the more response it may get. Everything is still stuck in the holding pattern so even if it was a failed thing i cant click a "cancel" button and try a different item to see if it has the same result. Hope it gets fixed soon cause not much point in making more stuff ifr i cant list it.

[KarenMichelle Lane]

Here is a existing thread regarding Merchant Outbox issues.

http://community.secondlife.com/t5/Merchants/Merchant-Outbox-keeps-initializing/m-p/1507571/highlight/true#M22405

[Rolig Loon]

We've seen a few complaints about this one. Basically, the problem is this ...

1.  You tried to upload an item to Marketplace, using your Merchant Outbox

2. The upload failed.

3. You cannot close your Merchant Outbox.

4. The items are still in the Merchant Outbox and you cannot remove them.

5. You cannot use the Merchant Outbox to upload anything else now either.

Am I right?

The issue has been reported in this JIRA >>> https://jira.secondlife.com/browse/WEB-4660 , but there's no permanent solution yet.  Some people have been able to fix the problem by changing the language for their viewer to ENGLISH instead of their own language.  If your native language is German, for example, try changing it in Preferences >> General to English.  There are other ideas in that JIRA report too.  You should maybe add your information to the report -- including information about your own computer --- to help Linden Lab find a solution.

[AceZero2]

or maybe the item just failed

[Stella Gravois]

Same story here - I am waiting over a month now... nothing happens. Using the old magic box again - that one never fails