Why did my group disappear? I can't find it and neither can the members of it.

[RondaMarie1 Avedon]

I had a group for my store and I had a few members in the group.  After updating my viewer I noticed the group was gone.  I did a search in groups and can't find it.  The members of the group also noted it is gone in their list.  I can't recreate it, but I need it back since I am reopening the store soon.

 

Thanks,

 

RondaMarie Avedon

Avedon Designs

[Lindal Kidd]

Sounds like it's time to file a support ticket with LL. 

Sorry, I got nothin'.

Oh wait...what is your group's EXACT name?  Does it use any special characters?

EDIT:  Another thought...do you have access to Adult material?  It's possible LL changed the maturity rating of your group due to "adult" wording in its description. 

[Rolig Loon]

A group will be deleted permanently and automatically when it has fewer than 2 members in it for 48 hours.  The best way to prevent that from happening is to make one of your alts a co-owner of the group.  Then the group will never collapse (unless things get ugly between you and your alt).  Anyway, once a group has vanished, that name can never be used again.